BSOD, memory management code after upgrading ram

I just recently upgraded my ram from 16gb to 32 gb. The computer recognized it as being 32gb and everything seemed great. I started playing PoE and it worked for about 20 minutes and then it closed out and I got the BSOD for memory management. I ran a Windows memory diagnostic scan and it said everything was good. Now, when I try to play the game it will either close out during the grinding gears intro or within 5 minutes of gameplay. Same error. I haven't tried playing any other games but everything else on the computer works fine. Any suggestions?
Last bumped on Mar 26, 2021, 5:22:11 PM
run bluescreen view it should give you a detailed error message, then google it.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
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KHiggy wrote:
I just recently upgraded my ram from 16gb to 32 gb. The computer recognized it as being 32gb and everything seemed great. I started playing PoE and it worked for about 20 minutes and then it closed out and I got the BSOD for memory management. I ran a Windows memory diagnostic scan and it said everything was good. Now, when I try to play the game it will either close out during the grinding gears intro or within 5 minutes of gameplay. Same error. I haven't tried playing any other games but everything else on the computer works fine. Any suggestions?


Since it happend after you change the ram, it must have something to do with that. Maybe you are running the wrong ram settings / maybe your motherboard bios needs to be upgraded and so on.....
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HanSoloDK wrote:
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KHiggy wrote:
I just recently upgraded my ram from 16gb to 32 gb. The computer recognized it as being 32gb and everything seemed great. I started playing PoE and it worked for about 20 minutes and then it closed out and I got the BSOD for memory management. I ran a Windows memory diagnostic scan and it said everything was good. Now, when I try to play the game it will either close out during the grinding gears intro or within 5 minutes of gameplay. Same error. I haven't tried playing any other games but everything else on the computer works fine. Any suggestions?


Since it happend after you change the ram, it must have something to do with that. Maybe you are running the wrong ram settings / maybe your motherboard bios needs to be upgraded and so on.....


That's my thought too. However, everything else is running fine. I played Destiny 2 after changing out the RAM and had no problems. I've been playing YouTube videos, working on Excel spreadsheets, and browsing the internet without issue. I made sure to buy the exact RAM for my computer too. Today I was able to play PoE for about 15 minutes before it crashed and now I can't even get past the loading screen. I'm really at a loss.
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lagwin1980 wrote:
run bluescreen view it should give you a detailed error message, then google it.


I haven't been getting the BSOD today when I was going to try your suggestion. As of now, the game just crashes and closes out with no error message. When I googled the BSOD error message I got the other day, it provided several possibilities, but none made sense because everything else on my computer runs fine. It's just PoE that doesn't want to cooperate.
Also, in case anybody has questions, here is the pastebin of my DxDiag. https://pastebin.pl/view/77adb71c
Last edited by KHiggy#4579 on Mar 19, 2021, 8:44:44 AM
The seller of the RAM asked me to clean the contacts with an eraser. I did so and it had no effect. Any other suggestions?
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KHiggy wrote:
The seller of the RAM asked me to clean the contacts with an eraser. I did so and it had no effect. Any other suggestions?


you are sure that your motherboard bios is fully updated and that you are running with correct RAM settings ?
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HanSoloDK wrote:
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KHiggy wrote:
The seller of the RAM asked me to clean the contacts with an eraser. I did so and it had no effect. Any other suggestions?


you are sure that your motherboard bios is fully updated and that you are running with correct RAM settings ?


Found out it was a bad stick of RAM. I pulled one out at a time and when I had one in it would crash. Pulled it out and stuck the other one in and it would work fine. Getting replacement RAM. Thanks for the help.
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KHiggy wrote:
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HanSoloDK wrote:
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KHiggy wrote:
The seller of the RAM asked me to clean the contacts with an eraser. I did so and it had no effect. Any other suggestions?


you are sure that your motherboard bios is fully updated and that you are running with correct RAM settings ?


Found out it was a bad stick of RAM. I pulled one out at a time and when I had one in it would crash. Pulled it out and stuck the other one in and it would work fine. Getting replacement RAM. Thanks for the help.


cool, good to hear that you got it to work. Great job. :)

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