help ! accidently deleted my main account by linking a new one
i created a new poe account unintentionally .I wanted to download the game on your website and link my steam account to my pathofexile account but i think i just deleted my path of exile main acount or Something like this when i tried to link them .
so now . yesterday i sended an e-mail to the support but they only sending me the link to reset my password .. i did it .. but then an error happenned . they ask me for some informations that i answered . but now i been waiting for 15 hours to get a support answer to help me and tell me what to do , but nothing .. i hope ill get my help here . i have spent money on this account i dont want to loose it . |
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We can help you out here. If you can contact us at support@grindinggear.com from the email address associated to your Path of Exile accounts, we can restore them to how they were prior to being linked.
If you want to play Path of Exile using both the Steam and standalone clients, add an email address to your Steam only account (signing in using the green "Sign in through STEAM" button to the right of the login page) using this tool. | |
i did contact you from my main e-mail account but i still dont have any answer after you ask me for some informations that i have answered . i sended more messages to support@grindinggear.com . but still no answer ,it's been 15 hours .
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STOP sending them emails. Every time you do, it sends your ticket back to the end of the line. Show some patience and wait until they get back to you.
"Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."
"Your mother was a hamster and your father smelt of elderberries!" |
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okay , sorry i dont how it works . But i just wanted to have some news on this . Ive beed waitng since yesterday how much patience you want me to put into it ... Ill wait until u resend me a new an e-mail . I didn't want to frustrate you .
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