I LOST MY ACCOUNT!
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HI! I was trying to link my steam account to your poe app and hmmm...i do something bad..i lost all my characters and microtransactions.
I can't change my email account and the steam is link.. pls help!!! |
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Hey there, I'm sorry to hear about this! Could you please email us at support@grindinggear.com so that we can look into this further for you?
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Sure!
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" As a steam user you never ever do an "account link" since that will delete your Steam account (witch you found out the hard way). What you need to do, is add an e-mail to your PoE steam account and to do that you just follew this simple guide from GGG (after GGG support have restored your steam account and deleted the PoE account that you just created for no reason). If you created your Path of Exile account via Steam, it will not have an associated email address on our end. If you would like to add an email address to your Steam Path of Exile account so you may use the stand-alone client, you should be able to do so by logging into our website using the green 'Sign in through STEAM' button on our login page, then navigating to the 'change email' page here: https://www.pathofexile.com/my-account/change-email and proceeding to change the email on your account to the email you would like to sign in with on the stand-alone client for Path of Exile. |
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Failed to update email address
We encountered a problem while updating your email address. Please contact support at support@grindinggear.com for assistance. |
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" Like I clearly wrote. You have to wait for the following --> 1. GGG support needs to restore your steam account. 2. Then you need to ask them to delete the "useless" PoE web account you made. 3. Then you follow that guide I posted. |
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Thank you!
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