Game Crashes on Load Screens

I'm a newcomer to Path of Exile. I’ve been playing it for less than a month.

I’m having a problem where the game crashes when I change areas, either using a waypoint or a portal. The game does not crash at any other time, ONLY when changing areas, ONLY at the load screen for the new area.

Computer: I'm playing PoE on a Windows PC, running 64-bit Windows 10. My PC is an AsusTek desktop with an Intel i5-6400 CPU running at 2.7 GHz. It has a 16 GB of system memory. The video card is an nVidia GeForce GTX 1060, with a separate 6 GB of video memory. I play PoE through my Steam account.

Longer Description of the Problem:

For the first 3 weeks, I had absolutely no problems with the game. All my graphics options in the game (textures, lighting, shadows, antialiasing, etc.) were turned to the maximum allowed by the game, and my PC handled them all easily with no freezes or crashes.

The problem began after the last patch. I noticed that when leaving one area to enter another, the loading screen would get stuck for a long time. Sometimes, it would eventually load the new area, and at other times it would simply crash and exit the game. These crashes have become more frequent with time.

I checked the PoE troubleshooting page and saw a post saying that this kind of problem can be caused by not having enough memory. The recommendation was to lower the texture quality under game settings. I did not think this was the problem because I usually have 10+ GB of my 16 BG of memory free when starting the game, and I also have 6 GB of video memory on my graphics card.

Nevertheless, I followed recommendations and lowered my texture quality. I also lowered all the other graphics settings, including lights, shadows, anti-aliasing, etc.

For a couple of days, the problem went away, and I was able to play the game without any crashes. But today, the game crashed again when porting out of a map to sell items to the vendor. I was able to port out to the map room, but then when I tried to port to Oriath, the game crashed. I tried to restart the game 10-12 times, but it would always crash on the Oriath load screen.

I then tried to load two of my other characters, who had been logged out in Highgate and Sarn Encampment, respectively. Both were able to log in successfully, but my character in Oriath could not.

After trying to load the character to Oriath about 10-12 times (and crashing on the load screen 10-12 times), eventually the character did load. I did nothing differently, just kept restarting the game over and over until it eventually loaded.

Other things I’ve tried:

In the troubleshooting page it says to check if my files have been corrupted. Since I run the game through Steam, I right clicked PoE and went to “Properties”, then selected the “Local Files” tab and clicked on “Verify Integrity of Game Files”. It went through the verification process and reported no problems. I did this twice, with no problems reported.

Here are screenshots of Task Manager to show memory and GPU usage: and .

Does anyone have any idea why I might be having this problem, and how to fix it?

try using the stand-alone client to see if that makes any differants...

i got the same... my char is in Sarn encampment and i cant log in, cuz game is crashing all the time on load screen. LOL

P.s. I play on SSF HC and from first time try to enter the city, all the time crashing

P.S.2 its happening only on that char...

P.S.3 Funny, its worked on standalone client...

p.s. 4 also try to change server it hellped me