[Solved] PoE Still crashing my computer - memory leak suspected

Hello,

Please see the previous post I made May 27 about this issue: https://www.pathofexile.com/forum/view-thread/2149299 - I am still unable to play PoE reliably for about a month.

Tl;dr While playing PoE (and only, ever PoE) my computer will suddenly turn off completely, and then boot normally afterwards as if a restart had been initiated.

I have been uninstalling software, unplugged all USB devices, run memtest for >40hours clean, deleted MSE, checked the event viewer, my drivers are updated, my temps on CPU and GPU are good, PSU in good condition, etc.

Path of Exile is the only common denominator. I can play hours on end of any other game on my computer or do any other task on my PC and never experience this same power-cut-into-reboot.
To add some more detail to my issue for your diagnosis - PoE typically only causes my computer to die during *busy* times - such as during frantic corpse creation/explosion on my VD poet's pen character. I tried running lab a few times yesterday with no issue playing my KB wander. But as soon as I switched to VD and play some maps, on the first one my computer dies again.
To me this implies the higher the mob density and the higher the density of additional skills and effects (unearth & bodyswap & volatile dead & whatever crazy stuff the mobs themselves are doing) the higher the chance of this crash.

I was speaking about this to a tech guru at my company, and he suggests it could be a memory leak within the programming of the game that is causing these reboots.

Please help.
Kthanks

It isn't a memory leak and the symptoms don't resemble one whatsoever.

A memory leak is characterized by performance gradually getting worse over time, and the anticipated end result would be the program crashing when it requests additional system memory and Windows refuses due to having no more memory available.

Your description suggests the problem occurs when the game is particularly system intensive graphically, which doesn't suggest a memory-related issue - be it software or hardware.

Is your video card factory-overclocked? Have you tried running stress tests such as FurMark and / or OCCT? Have you tried running the card at the 1060's reference speed clocks?

Do you still have your previous graphics card? Have you tried testing with it?

I'm not sure that the other, previous issue has been resolved. You say that you disabled error reporting for it which doesn't mean that it has stopped happening - just that you've stopped being told about it. If you haven't already, I'd suggest running the System File Checker.

Thank you for the reply Sarno.

I'm not able to play for a while, but I did the system check and it came back clean.

I will find out how to re-enable the error reporting to see if that error is still occurring.

I've dled futuremark and will let you know the results.


How do I check if my gpu is factory overclocked?

What is OCCT and what could it tell me? I went to the site and didn't really understand what the software is for.

Thank you

Possibly fixed.

Will update again in a few days, but I read more of this page:
https://social.technet.microsoft.com/Forums/ie/en-US/0c942bd9-47ad-4897-a5c2-485cc9fe681f/microsoft-security-client-oobe-stopped-due-to-the-following-error-0xc000000d?forum=w7itprosecurity

I took Josan3's advice to delete all registry keys related to MSE and I've played more PoE tonight than I have in the past 3 weeks.

I'll let you know if the fix holds or not.

Ok so the same day as my last post I was still experiencing the issue of my computer crashing.

After that I formatted my computer, and still experienced the crashing issue. I'm annoyed because I'm still reinstalling software but it directed me back to a hardware issue.

I tried another video card from a friend with a clean driver install (his AMD compared to my nVidia), same crash issue.

Speaking with that same friend later on, he said PSU is the likely culprit.

I traded out my EVGA 550W with a Seasonic 750W (higher W only because of future proofing) and so far I am days without a crash while playing PoE. So apparently it was the PSU, which is weird because literally the only time my computer crashed was while playing Path of Exile.

So I am both happy the computer is working again, yet also very very confused.

-Llama