Unable to deserialize packet with pid xxxx

Hi GGG. I am new to this game. I like this game but I can't play because of unable to deserialize packet with pid issue. I can't finish my normal labyrinth quest. I notice that it occurs the most when I play in labyrinth. Sometimes happen in other maps too. I'm on wired internet not wireless. Everything is updated.

I googled everything about the pid but found nothing. I did the pack check and everything was fine. I have installed POE directly and I got steam POE installed too. Tried both but still cant play. It's so frustrating and annoying. If I knew this would happen, I swear to god I wont spend my money buying premium tab stash. Please help. I believe my other players is faing this problem too. Sorry for my english. Looking forward to your reply. Please

This is probably something you should e-mail support about.

Players like myself can help with some errors, generic stuff like lag spikes and FPS problems and so on, but this particular error you're probably better off contacting trained professionals about than posting on a community forum. You should probably tell them the ID, btw.

Thanks but how do I contact them?

You can send an e-mail to techsupport@grindinggear.com

They're a bit busy at the moment, so it might take them a while to respond.

Thanks. Sent email to them. At first they were responding. After I gave them what they wanted, they went radio silence. I am not sure whether the're busy or still investigating.

I keep getting this unable to deserialize packet with pid @ random numbers. I have no idea what to do. 2 years ago if I'm not mistaken I did not have this issue. As a proof, I have a character with ascendacy skill points.

After I start playing again last week, I had this pid issue over and over again. Mostly when I'm running labyrinth. Now I cant get get my ascendacy points because of this annoying pid. Didnt even manage to play longer than 20-30 minutes. I am so mad and frustrated because I cant play this game.

If someone out there know how to fix or avoid this problem please help me out. Please

I got the same issue and it seems like a lot of people are in the same spot.
The common answer is an issue with wifi but i have a wired connection to my router, and my internet connection is pretty good (fiber optic with 100mb d/l and 5mb u/l).

For the past month, i tried every answers that i found on forum :
- close every other programs that use internet (browser, torrent, ...)
- reinstall windows and poe
- use a bunch of launch option (waitforpreload, noasync, ...)
- reinstall visual c++ 2010 and delete all later version
- run some scanning programs to check my connection : no issue detected
- and a lot of other stuff i don't even recall

But nothing works, my game still crash randomly every few min, or after an hour when i m lucky.
I am kind of desperate to find an answer.

I hope an answer can be found, as this is really a game-breaking problem atm.

ps : english is not my native language, be indulgent :p

Hi,
I have the same problem and also it is getting worse. Sometimes I get error immediately a sometimes after five minutes. Has anybody come up with a solution to this? I also tried all the stuff with wifi and so on. Nothing seem to work

It seems like I'm not the only one with this problems. It's been weeks like this. I can't finish my labyrinth run even once since I started playing this game again. I have no idea what else to do, googled everything and did everything I could to prevent this problem from happening again and yet nothing is working.

12 days ago, they replied to me that this happens because of the Singapore cable is broken, link below

https://www.reddit.com/r/pathofexile/comments/5q12qc/another_update_on_singapore_fibre_cuts/

I am curious if others from Asia having this problem too. Hopefully, someday I could finish my labyrinth run without getting any crashes or unable to deserialize packet with pid again.