This operation requires the account to be logged in [chat]

I was trying to trade with the user.
He appeared online on poe.trade.
I whispered him - did not receive the message that the user is not online.
I tried to invite him to party and I got the following message:

This operation requires the account to be logged in

11:30 am 11/3/2016 (UTC+01:00)

I logged out,logged in, changed the server from Frankfurt to Milan and the problem still persists.

Unless I don't know about something or missed a memo could you either bring what I missed to my attention or help me fix the problem?
I would be very grateful.

"

argentumsound wrote:

I was trying to trade with the user.
He appeared online on poe.trade.
I whispered him - did not receive the message that the user is not online.
I tried to invite him to party and I got the following message:

This operation requires the account to be logged in

11:30 am 11/3/2016 (UTC+01:00)

I logged out,logged in, changed the server from Frankfurt to Milan and the problem still persists.

Unless I don't know about something or missed a memo could you either bring what I missed to my attention or help me fix the problem?
I would be very grateful.

Interesting problem.

Can you PM other people? Try someone who posted in global, from your friends list, guild, etc. If you can PM other people just fine, it's probably not your account this is referring to, but rather the recipient's account. That's at least my guess. If the person trades a lot, they may be accessing the client in unusual ways for chat, etc., and not have that correctly configured, or timed out from a connection.

The only other possibilities I can think of is that either you or the recipient doesn't have all of the Firewall ports open required for chat in PoE. Make sure you have PoE added to your Windows Firewall exceptions. Also, if you're more tenchically inclined or running your own router Firewall or 3rd-party Firewall software in windows, here are all ports used by PoE according to GGG staff, as of 2013: 80, 8095, 12995, 20481, and 32768 through 61000. This might change over time, so it's best to run netstat to monitor the PathOfExile.exe process (on Windows). Run netstat with the -b parameter to monitor port traffic with process names included. You could dump this to a log (eg: netstat -b > netstat.log) and then open it in a good text editor like Notepad to filter out everything except for PathOfExile process. Then eliminate duplicates to get a full range of ports it uses. Netstat reference: http://ss64.com/nt/netstat.html.

Thanks so much. I never encountered problem again though. Probably what you said about the person accessing client unusually.
Thanks for your help, though. :)