Technical Support - An unexpected disconnections - Forum - Path of Exile

Heya! Got some issues with connection. Here is trace info 1 <1 мс <1 мс <1 мс 192.168.1.1 [192.168.1.1] 2 18 ms 19 ms 18 ms 1-184-52-37.pool.ukrtel.net [37.52.184.1] 3 21 ms 21 ms 20 ms 10.50.19.78 [10.50.19.78] 4 59 ms 58 ms 58 ms dialup-212.162.26.85.frankfurt1.mik.net [212.162.26.85] 5 59 ms 54 ms 54 ms vl-3101-ve-127.ebr1.Budapest1.Level3.net [4.69.201.149] 6 * 55 ms 59 ms ae-43-43.ebr3.Frankfurt1.Level3.net [4.69.201.110] 7 54 ms 59 ms 54 ms ae-73-73.csw2.Frankfurt1.Level3.net [4.69.163.6] 8 * 55 ms 96 ms ae-2-70.edge4.Frankfurt1.Level3.net [4.69.154.72] 9 59 ms 54 ms 60 ms SOFTLAYER-T.edge4.Frankfurt1.Level3.net [212.162.25.54] 10 58 ms 61 ms 62 ms ae1.bbr01.eq01.ams02.networklayer.com [50.97.18.216] 11 61 ms 62 ms 71 ms ae5.dar01.sr01.ams01.networklayer.com [50.97.18.237] 12 62 ms * 57 ms po1.fcr01.sr01.ams01.networklayer.com [159.253.158.131] 13 63 ms 58 ms 57 ms 159.253.137.133-static.reverse.softlayer.com [159.253.137.133] Server ip got from Client.txt -> 2014/04/16 02:29:50 1064773671 8b [INFO Client 1820] Connecting to instance server at 159.253.137.133:6112 Any ideas about this? TY for your attention. Last bumped on May 15, 2016, 11:22:38 PM	Posted by h3llraiserlol on Apr 15, 2014, 7:41:49 PM Quote this Post
use WinMTR instead, and let it run while experiencing an issue. We need to capture over time, and we need the issue to be logged in that capture so we can see if it is a network issue or not.	Posted by Drakier on Apr 15, 2014, 7:42:31 PM Valued Poster Quote this Post
\|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 0 \| 20 \| 20 \| 0 \| 1 \| 3 \| 1 \| \| 1-184-52-37.pool.ukrtel.net - 0 \| 20 \| 20 \| 18 \| 22 \| 38 \| 19 \| \| 10.80.19.18 - 0 \| 20 \| 20 \| 39 \| 43 \| 72 \| 41 \| \| war-b2-link.telia.net - 0 \| 20 \| 20 \| 46 \| 52 \| 115 \| 50 \| \| ffm-bb1-link.telia.net - 7 \| 16 \| 15 \| 67 \| 75 \| 111 \| 69 \| \| ffm-b12-link.telia.net - 7 \| 16 \| 15 \| 68 \| 75 \| 114 \| 68 \| \|xe-1-0-1.bbr01.xn01.fra01.networklayer.com - 7 \| 16 \| 15 \| 68 \| 70 \| 76 \| 69 \| \| ae7.bbr02.xn01.fra01.networklayer.com - 0 \| 20 \| 20 \| 70 \| 75 \| 102 \| 72 \| \| ae1.bbr01.eq01.ams02.networklayer.com - 0 \| 20 \| 20 \| 70 \| 72 \| 89 \| 73 \| \| ae5.dar01.sr01.ams01.networklayer.com - 0 \| 20 \| 20 \| 71 \| 75 \| 82 \| 73 \| \| po1.fcr01.sr01.ams01.networklayer.com - 7 \| 16 \| 15 \| 0 \| 75 \| 105 \| 70 \| \|37.58.89.17-static.reverse.softlayer.com - 0 \| 20 \| 20 \| 71 \| 74 \| 101 \| 73 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Did just as you said.	Posted by h3llraiserlol on Apr 15, 2014, 7:49:20 PM Quote this Post
you only let it run 20 seconds. It's hard to see anything in 20 seconds. Did you get a disconnection while this was running? It's usually requested to let it run for 300 packets (around 5 minutes). When you get disconnected, it is only when connecting to new instances or changing zones?	Posted by Drakier on Apr 15, 2014, 7:53:43 PM Valued Poster Quote this Post
and here is another one...3 disconnects later \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 0 \| 276 \| 276 \| 0 \| 0 \| 6 \| 1 \| \| 1-184-52-37.pool.ukrtel.net - 3 \| 253 \| 247 \| 17 \| 20 \| 45 \| 18 \| \| 10.80.19.18 - 2 \| 261 \| 257 \| 36 \| 52 \| 184 \| 38 \| \| war-b2-link.telia.net - 4 \| 245 \| 237 \| 44 \| 50 \| 134 \| 47 \| \| ffm-bb1-link.telia.net - 5 \| 233 \| 222 \| 67 \| 75 \| 204 \| 68 \| \| ffm-b12-link.telia.net - 3 \| 249 \| 242 \| 67 \| 70 \| 126 \| 68 \| \|xe-1-0-1.bbr01.xn01.fra01.networklayer.com - 2 \| 257 \| 252 \| 67 \| 69 \| 114 \| 68 \| \| ae7.bbr02.xn01.fra01.networklayer.com - 2 \| 265 \| 262 \| 68 \| 70 \| 102 \| 69 \| \| ae1.bbr01.eq01.ams02.networklayer.com - 6 \| 229 \| 217 \| 70 \| 71 \| 97 \| 72 \| \| ae5.dar01.sr01.ams01.networklayer.com - 3 \| 253 \| 247 \| 70 \| 72 \| 103 \| 71 \| \| po1.fcr01.sr01.ams01.networklayer.com - 50 \| 93 \| 47 \| 0 \| 75 \| 112 \| 72 \| \|37.58.89.17-static.reverse.softlayer.com - 2 \| 257 \| 252 \| 70 \| 71 \| 101 \| 72 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider	Posted by h3llraiserlol on Apr 15, 2014, 7:53:47 PM Quote this Post
" Did you get a disconnection while this was running? Yes i did " When you get disconnected, it is only when connecting to new instances or changing zones? Either loggin in or changin zone, or even just stayin in the city while watchin trace's and winmtr logs	Posted by h3llraiserlol on Apr 15, 2014, 7:56:14 PM Quote this Post
and another one \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.1.1 - 1 \| 611 \| 610 \| 0 \| 0 \| 6 \| 0 \| \| 1-184-52-37.pool.ukrtel.net - 2 \| 577 \| 568 \| 17 \| 20 \| 51 \| 19 \| \| 10.80.19.18 - 2 \| 572 \| 561 \| 36 \| 47 \| 186 \| 39 \| \| war-b2-link.telia.net - 3 \| 556 \| 541 \| 44 \| 49 \| 134 \| 45 \| \| ffm-bb1-link.telia.net - 4 \| 540 \| 521 \| 67 \| 74 \| 204 \| 67 \| \| ffm-b12-link.telia.net - 2 \| 575 \| 565 \| 67 \| 70 \| 126 \| 68 \| \|xe-1-0-1.bbr01.xn01.fra01.networklayer.com - 2 \| 571 \| 560 \| 67 \| 69 \| 114 \| 69 \| \| ae7.bbr02.xn01.fra01.networklayer.com - 2 \| 575 \| 565 \| 68 \| 70 \| 102 \| 69 \| \| ae1.bbr01.eq01.ams02.networklayer.com - 3 \| 552 \| 536 \| 70 \| 71 \| 112 \| 71 \| \| ae5.dar01.sr01.ams01.networklayer.com - 2 \| 571 \| 560 \| 70 \| 72 \| 103 \| 71 \| \| po1.fcr01.sr01.ams01.networklayer.com - 30 \| 284 \| 201 \| 0 \| 77 \| 209 \| 71 \| \|37.58.89.17-static.reverse.softlayer.com - 2 \| 583 \| 575 \| 70 \| 71 \| 101 \| 72 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Stayed couple mins in normal, everythin was okay, but just switched to merciless - got d.c	Posted by h3llraiserlol on Apr 15, 2014, 7:59:48 PM Quote this Post
P.S excuse me for spamming and being annoying ;)	Posted by h3llraiserlol on Apr 15, 2014, 8:01:06 PM Quote this Post
that other trace looks better. looks like you're getting packet loss between your modem and the ISP. Likely that might be your issue. I'd try rebooting your modem/router and see what happens.. if it fixes anything. If not, you'll most likely have to contact your ISP and give them a copy of the trace so they can work with you to fix it.	Posted by Drakier on Apr 15, 2014, 8:13:02 PM Valued Poster Quote this Post
Thanks for your time.	Posted by h3llraiserlol on Apr 15, 2014, 8:17:44 PM Quote this Post

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