Game closes to desktop without anything showing

I will be on PoE, in a map, changing zones, or sometimes just sitting in my hideout. The game will just instantly close to desktop with no crash popup or warning


This is what I find when going into Event Viewer

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x693b7b5e
Faulting module name: TextShaping.dll, version: 10.0.26100.7309, time stamp: 0x3a84d65e
Exception code: 0xc0000005
Fault offset: 0x0000000000010d9f
Faulting process id: 0x4038
Faulting application start time: 0x1DC6F6B88853369
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\WINDOWS\SYSTEM32\TextShaping.dll
Report Id: 69d62ba3-be79-405b-89d3-1a1b0f97d8e1
Faulting package full name:
Faulting package-relative application ID:



Does anybody know what is causing this?

I have an I9 13900k, 32 gigs ram, 4070 TI, and a 1tb nvme drive so I know its not from having an outdated computer. Drivers are all up to date.

"

Cheezeits#4341 wrote:

Faulting module name: TextShaping.dll, version: 10.0.26100.7309, time stamp: 0x3a84d65e

"

Cheezeits#4341 wrote:

Faulting module path: C:\WINDOWS\SYSTEM32\TextShaping.dll

See if the two commands on this page help;

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

This seems to have worked, tyvm!

Awesome! Glad I could help.

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If the issue crops up again and those two commands fix it again, I'd start to wonder about the stability of both your i9 13900k and your RAM. Repeated corruption of Windows OS files would most likely be explained by unstable hardware. But hopefully it's a once-off and just a case of something going wrong during an update without being caught at the time that it happened.

"

Sarno#0493 wrote:

Awesome! Glad I could help.

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If the issue crops up again and those two commands fix it again, I'd start to wonder about the stability of both your i9 13900k and your RAM. Repeated corruption of Windows OS files would most likely be explained by unstable hardware. But hopefully it's a once-off and just a case of something going wrong during an update without being caught at the time that it happened.

So it started happening again. It only happens to PoE, nothing else, no other game or anything. I can be watching a stream/show/movie on my 2nd monitor with PoE open and the game will just close but nothing else ever skips a beat.

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x693b7b5e
Faulting module name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x693b7b5e
Exception code: 0xc0000005
Fault offset: 0x0000000001729766
Faulting process id: 0x43F0
Faulting application start time: 0x1DC70739B22B0AF
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Report Id: 1f67cf72-6f3b-4849-94bc-f608de9dcbf4
Faulting package full name:
Faulting package-relative application ID:


and

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x693b7b5e
Faulting module name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x693b7b5e
Exception code: 0xc0000409
Fault offset: 0x0000000002a94a91
Faulting process id: 0x8444
Faulting application start time: 0x1DC704EBC840556
Faulting application path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Faulting module path: C:\Program Files (x86)\Steam\steamapps\common\Path of Exile\PathOfExileSteam.exe
Report Id: 7ee98cb1-8f14-4c5b-b619-f5f0a47d1e39
Faulting package full name:
Faulting package-relative application ID:


were the 2 crashes I just had.