Login not possible after longer break

I took a longer break from the game (about 6 months) and wanted to start it up again.
I'm using Steam, and when I click the login button in-game, I get the message: "Free weekend is over. Get a key to the early access now."
But I should already have access to the game from months ago.
I'm wondering what the cause could be and how I can fix it.

When I go to "https://pathofexile2.com/de/my-account/overview" I see my old chars and everything but when I look at "https://de.pathofexile.com/my-account/early-access" there is no key or any Information that I ever had the game.


I appreciate any help you can offer.
Last bumped on Sep 20, 2025, 5:02:40 PM
"
I took a longer break from the game (about 6 months) and wanted to start it up again.
I'm using Steam, and when I click the login button in-game, I get the message: "Free weekend is over. Get a key to the early access now."
But I should already have access to the game from months ago.
I'm wondering what the cause could be and how I can fix it.

When I go to "https://pathofexile2.com/de/my-account/overview" I see my old chars and everything but when I look at "https://de.pathofexile.com/my-account/early-access" there is no key or any Information that I ever had the game.


I appreciate any help you can offer.


Hi there! I'm afraid that we're unable to assist with account related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you?
Hi, i will write the Mail asap.

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