I didnt get ascension points after completing Trail

Hello all,

Me and my friend have completed trail with coin that said : "After completition you will be awarded points" And we didnt recieved ones after killin 2 Bosses the shrine is shining with light but no points where granted. Can i ask how am i supposed to resolve this ? I have also screen shot of this for proof

(Edit: I've just run into this, I see what you mean, it is confusing. The show you the ascendancy board after killing the floor 2 boss, when you don't get any points to apply. I don't know why it is like that. I have added it to my early access feedback. You will need to complete a third floor boss to get the points, I think it is the scorpion boss, unless it varies.)

Which game, 1 or 2? This section for 1.

Here for 2 discussion:
https://www.pathofexile.com/forum/view-forum/2217

Which trail are you trying to complete. How many ascendance points do you have currently?

If you are talking about second game, the first 2 ascendancy encounters, Sekhemas and Chaos, the quest entry should be repeatable if not receiving the points. If you are doing the 3 ascendancy trial with Djinn barya, I think you need to run one with 3 levels, and make sure all are completed. If not you need another Djinn barya, they are not repeatable.

It might be possible to you ran one that only has two levels, in which case I don't think you get the points. I think you might need lvl 60 drop for it to have 3 levels.

Otherwise, early access section for specific POE2 help.

For POE1, you would of needed to kill Izaro 3 times, to get to the reward room.