Like Everyone else, PERFORMANCE ISSUES
Came out of nowhere. Was able to play all throughout the week just fine. Suddenly tonight, the game freezes, pauses, and results in my death, making it unplayable CONSTANTLY. The pausing/freezing lasts about 30 seconds before I die, and immediately happens again upon playing again.
What I've tried: Lowering resolution Lowering Graphics Updating gpu driver turning down sound channel verifying game files in steam rebooting computer restarting game uninstalling/reinstalling contacting in-game tech support which yields an email stating they don't offer tech support over email. It doesn't feel very good to buy a game that literally doesn't work. Last bumped on Sep 6, 2025, 4:06:46 AM
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Could I ask for a screenshot of the full suite of in-game metrics (not just latency) taken while experiencing the symptoms?
https://www.poecommunity.help/information/in-game-metrics GGG do not offer first-party Technical Support.
Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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https://imgur.com/a/V2WdSam
this is mid lag spike where I can't move. |
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here's another where the network MS went up to 4000 then kicked me out
https://imgur.com/a/h9cE624 |
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This is probably going to lead to a WinMTR log, but see if this guide helps at all;
https://www.poecommunity.help/troubleshooting/lag/spikes GGG do not offer first-party Technical Support.
Free Technical Support guides are available here: https://www.poecommunity.help No ads, trackers, or other weird stuff. |
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