What should I do if my account is blocked due to VPN remote login?
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Because I didn't pay attention to the VPN disconnection when logging in, and later I used VPN again when logging in! The account was blocked as a result! May I ask what to do？
Last bumped on Aug 30, 2025, 2:18:57 PM
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Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you?
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Hello, I have already sent an email, but the response is slow. Can you help me solve it as soon as possible?My account has spent a lot of money, and I am quite anxious
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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