Appeal for Chat Suspension - Account Assistance Request
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Dear Support Team,
I sincerely apologize for accidentally sending an equipment trading message in the world chat, which resulted in my account's chat suspension. I rarely use the world channel, and this was an honest mistake. I've already submitted a support ticket regarding this issue, but due to the delayed response, I'm now reaching out via the forum. Please kindly note that I'm using translation tools for this message, as I'm not fluent in English. I deeply regret any violation of the game rules and humbly request your understanding. Could you please review my case and consider lifting the chat restriction? My account ID is [Your Account ID], and my support ticket number is [Ticket # if applicable]. Thank you for your time and assistance. Best regards, CNWS#7933 收图T1415 Last bumped on Apr 13, 2025, 5:21:34 PM
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Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.
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