Early access pass dissapeard.
Hi,
I've bought in last year, early access pass for POE2, Ive spent 200h playing the game. I just get back, downloaded it back and the game says that I havent bought early access pass. I checked at the website and there is the same information. What should I do? I will mention that I added primary login to my account. Last bumped on Apr 5, 2025, 9:25:39 PM
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You'll need to email support@grindinggear.com about account issues.
"VPs are not required to change their posting style. They are still welcome to express their opinions and take part in any discussions they wish. Their only responsibility is to continue doing what they have always done - posting in a friendly and constructive manner."
-GGG, 2015 |
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" Hey there, thank you for your support of Path of Exile 2! Unfortunately, we aren't able to assist with this issue over the forums. Please contact us through https://www.pathofexile.com/support if you haven't already so we can look into this with you. Be sure to include your Path of Exile account name (including the four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you. If you obtained your early access through purchasing one of the Early Access Supporter Packs, please also include the transaction ID of the purchase. This can usually be found alongside your receipt of payment provided to you by the payment processor you used. If you obtained your early access by redeeming a key, then the key's status may have been revoked if the original purchase was refunded or charged back. If this is the case, you may want to reach out to whoever you received the key from to check with them regarding the validity of your key. |
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