changing my email

i no longer have access to my old email and every time i try to change it its saying it will send me an email to confirm, i dont know if its sending it to my old email or my new one but regardless im not getting an email to confirm it
Last bumped on Mar 9, 2022, 12:06:29 PM
Hi there!

We would be happy to assist with this, but we do not discuss account related matters on the forums. Could you email us at support@grindinggear.com? From there we should be able to look into this with you. :)
will do, thank you for helping
"
lordjordo wrote:
i no longer have access to my old email and every time i try to change it its saying it will send me an email to confirm, i dont know if its sending it to my old email or my new one but regardless im not getting an email to confirm it


the answer to this question, is that to change an e-mail on an account the system will send a "confirm link" to the old e-mail.
Since you no longer have access to that, you can't change it now.

You will have to e-mail GGG support and ask them to change it. In the e-mail include your PoE account name and 2 - 3 char names.

This will start a security process where GGG will send you several e-mails with questions and if you answer those correctly, GGG will then change the e-mail on the account. This process takes 1+ weeks.

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