The specified account does not exist

I tried loging in today and I got the error message: "The specified account does not exist", I also tried loging into the website with no success. What do I do?
Last bumped on Sep 8, 2021, 1:44:02 PM
Hi there!

Do you use Steam or Epic Games (etc?) If that is the case; you may want to use the 'Sign in through Steam' buttons when you log in. Sometimes a Path of Exile account name may not align with the Steam name, causing the error to occur.

If this doesn't work, try emailing us at support@grindinggear.com! We can look into it further at that point.
No, I don't use steam or epic games, so I'll email support. Thanks for the help.
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Luscsus wrote:
I tried loging in today and I got the error message: "The specified account does not exist", I also tried loging into the website with no success. What do I do?


if you can't login to the web site then how are you posting on it with this account.....
It's a different account. But I got access to that one now, thanks to Ian_GGG.

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