Server Hissy Fit?

Connections have been a bit unstable the last few days due to the severe weather in the states. The most noticeable affect on our servers is that they'll occasionally lose a bunch of EU instances, although its likely connections from other areas are also being affected.

There was also a realm crash this morning (and another yesterday) which we are investigating.

I'll also see if we can get that "account does not exist" error changed to something less misleading/distressing.
"
Kellog wrote:
Unfortunately, the disconnects have continued today. Since downloading the patch, I've lost the connection three times, which, excluding yesterday, is exceptional for me.

For what it's worth, I'm also seeing higher latency than usual, on the European gateway. Usually, I can expect 120ms latency, whereas, I'm now seeing in excess of 200ms. I doubt this has anything to do with the US storm, as the traceroute goes directly from my location to the Softlayer nodes in London/Amsterdam.


We're still seeing instability between our US and EU servers. I've asked our server hosts to investigate, hopefully they can get the connection back to normal soon.

I'm not sure why you would be seeing higher latency to the EU servers. If you run WinMTR against eu.login.pathofexile.com it might shed some light (either post the output here or email it to support@grindinggear.com if you'd like a hand interpreting it).

Report Forum Post

Report Account:

Report Type

Additional Info