Delet Account link steam
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Hello/Good evening,
I am contacting you quickly as I am lost. Today at 7 PM (French time), there will be the access release, but I have a problem: I have two accounts because for POE 1, I've been playing from the beginning on Xbox (Microsoft). When I switched to PC, I used the Steam version. The issue is that these are two different accounts because they don't have the same email address. I got the access on my main Microsoft account, which I previously linked to Epic Games, but I also wanted to link it to Steam. I know the game will become cross-save and cross-platform, but I can't make the connection and I don't want to pay for access twice. My question: would it be possible to delete my Steam account linked to the email xana28178@outlook.com, so that I can then link it myself with my main account xana144@outlook.com? If this could be done as quickly as possible so that I can be ready for the crucial time with my friends, thank you in advance and sorry for the inconvenience. Just to let you know, the account I'm speaking to you with is my main one, so it's the one to keep. Last bumped on Dec 7, 2024, 8:05:19 AM
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The problem is that I haven't received any response and since the access launches in a few hours, I don't want to miss it, especially since I don't want to pay twice.
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Email at support@grindinggear.com. It may take a few days for a response.
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Already done since 2 days now
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Hi there,
I'm afraid if you're wanting us to look into deleting an account of yours, you will need to contact us at support@grindinggear.com from the Email Address associated with the account you would like us to delete. We are currently working through a large number of Support Tickets, so our response times are longer than usual. We apologize for this inconvenience. Need help with anything? Please contact us at support@grindinggear.com for assistance.
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" Almost 2 weeks and still waiting. 0 response. |
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