MTX back attachment sarcophagus visual bug

the "sarcophagus back attachment" is displaying a strange visual bug when being worn by a templer, not sure if this happens to others too or if the problem is on my end somehow

link https://imgur.com/a/XISEPYd

I have recently bought this very same supporter pack (Shade 30$ pack) and i have faced by far the worst customer experience in my whole internet existence.

After the content has been given i have tried out the waypoint which looks awesome , but then i started to switch characters to see/test the ugly fat static Sarcophagus Back Attachment that doesnt fit any character/model/mtx..

Due to my deep disappointment i have contacted GGG to revert the purchase and refund my money , but here comes the worst experience:

"I am afraid that both the Waypoint included in the pack as well as the Sarcophagus Back Attachment have both been equipped in game. We are not able to offer a refund here I am afraid."

None of the provided items have been CONSUMED in any way , not quite sure how hard it is to remove it from my account once and for all and process back the paid transaction ?!

So i am left with super bad pixel art that i wont ever use , as it not designed good at all and no chance to refund it , as i have been threatened if i raise this with my bank that my account will be closed without further notice !

Such a start of 2024 !!!