Ban appeal

Hello, I'd like to recount an unpleasant incident that occurred between me and my close friend, who goes by the nickname KawaBibika,reason of banning "Third Party Software". At a certain point, we had spent a considerable amount of time playing Path of Exile (POE) and decided to sell some of our in-game items and gamble a little, particularly his ring, which he sold for 65 Divine Orbs. With the proceeds, he purchased stack decks, accumulating a total of 3000 stack decks. During the process of opening these stack decks, we managed to obtain several extremely valuable cards. We then proceeded to sell these cards, resulting in a substantial profit. Afterward, we divided the profit between us and continued to enjoy the game by further enhancing our character builds with the currency we acquired from those cards. However, the following morning, we were taken aback when we discovered that he had been banned from the game. I believe that this ban was unjust, as he was an active player who had contributed to the game through purchases of tabs and had generally been enjoying his time with friends. It was disheartening to see this opportunity suddenly revoked from him without any apparent reason.

He has already applied there, but they don’t bother to help him or listen to him, they just say that the decision cannot be changed, and they cannot tell the reason either. He says that he most likely will not play again, he is very upset, because he spent a lot of time and money on the game, which he liked, but he was banned for nothing.

There are AHK scripts for auto opening lots of stacked decks, did he maybe use one and fail to tell you about it?

No, we did it with our own hands, and at the same time watched each other streams on discord.

We did it together, i was on his stream and watch at that moment...