Locked?

Hey there,

I apologise but we are not able to discuss account related matters on the forum. Please note that with the new league, we tend to be quite busy during this time. Since you have already emailed us, we would suggest waiting until the appropriate team member responds as soon as they are able.

I'm afraid I am unable to speculate on the amount of time this may take. However, please know that they are working as fast as possible and will respond to your inquiry as soon as they are able!