Canada/East server - "There has been a patch that you need to update to"

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h3dges wrote:
Since yesterday (Feb 22, 2021), I'm experiencing an intermittent error when connecting to Canada/East gateway. From time to time, when I try to authenticate, it comes back with "There has been a patch that you need to update to." trying again or changing the Gateway to DC appears to "fix" itself, but if I logout and back in I'll reencounter the issue.

I have fully uninstalled, redownloaded the client this morning, and cleaned up the shader cache.

Also, note that this occurs for other members in my guild while using both the 32 and 64-bit versions.

thanks in advance,

H3dges


Hi there, h3dges! I'm sorry to hear that this is happening!

Could you please try to run the client as administrator, check that your antivirus/firewall is not interfering with your connection and it may also pay to complete a virus scan on you PC.
Need help? Contact Support :)

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