Crash on startup

Hi,

POE worked just fine on my PC until today. After today update I was able to run it once but after that it keeps crashing on startup. Game starts launching and I see a black screen for a second, then desktop is showing for a split of second then black screen again and then crash. There is no error popup. I tried to run game in window mode and uninstall / install again but that did not helped. Can you please advice how to fix this?

Here are client.txt logs

2020/03/22 09:00:26 ***** LOG FILE OPENING *****
2020/03/22 09:00:26 83690687 1c7 [INFO Client 11792] Send patching protocol version 5
2020/03/22 09:00:27 83690812 23d [INFO Client 11792] Web root: http://patchcdn.pathofexile.com/3.10.0.6/
2020/03/22 09:00:27 83690812 23e [INFO Client 11792] Backup Web root: http://patch.poecdn.com/patch/3.10.0.6/
2020/03/22 09:00:27 83690812 249 [INFO Client 11792] Requesting root contents 1
2020/03/22 09:00:27 83690890 273 [INFO Client 11792] Got file list for "" 0
2020/03/22 09:00:27 83690890 2b3 [INFO Client 11792] Requesting folder Redist 1
2020/03/22 09:00:27 83690953 273 [INFO Client 11792] Got file list for "Redist" 0
2020/03/22 09:00:27 83690953 2da [INFO Client 11792] Finished checking files
2020/03/22 09:00:27 ***** LOG FILE OPENING *****
2020/03/22 09:00:27 83691187 8a [INFO Client 12796] Enumerated adapter: NVIDIA GeForce RTX 2080
2020/03/22 09:00:27 83691296 24b [INFO Client 12796] Enumerated device for adapter: NVIDIA GeForce RTX 2080. Selected feature level: 45312. Max feature level: 45312
2020/03/22 09:00:27 83691296 142 [INFO Client 12796] Enumerated output for adapter NVIDIA GeForce RTX 2080 of \\.\DISPLAY1
2020/03/22 09:00:27 83691296 8a [INFO Client 12796] Enumerated adapter: Microsoft Basic Render Driver
2020/03/22 09:00:27 83691296 24b [INFO Client 12796] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2020/03/22 09:00:27 83691375 205 [DEBUG Client 12796] CreateSwapChain: SetFullScreenState 1
2020/03/22 09:00:27 83691375 276 [INFO Client 12796] [DirectX] Runtime version = 11.1
2020/03/22 09:00:27 83691375 277 [INFO Client 12796] [DirectX] Feature Level = 11.1
2020/03/22 09:00:27 83691375 278 [INFO Client 12796] [DirectX] Driver Command Lists = NO
2020/03/22 09:00:27 83691375 279 [INFO Client 12796] [DirectX] Driver Concurrent Creates = YES
2020/03/22 09:00:27 83691375 27a [INFO Client 12796] [DirectX] Driver Constant Buffer Offsetting = YES
2020/03/22 09:00:27 83691406 9b [INFO Client 12796] Building Uncached Shader Resampler_OutColor_Upsample_MinMax. Profile ps_4_0 and entrypoint Resample with macros: OUT_COLOR=1 UPSAMPLE=1 MINMAX_FILTER=1
2020/03/22 09:00:28 83692437 8a [INFO Client 11792] Enumerated adapter: NVIDIA GeForce RTX 2080
2020/03/22 09:00:28 83692546 24b [INFO Client 11792] Enumerated device for adapter: NVIDIA GeForce RTX 2080. Selected feature level: 45312. Max feature level: 45312
2020/03/22 09:00:28 83692546 142 [INFO Client 11792] Enumerated output for adapter NVIDIA GeForce RTX 2080 of \\.\DISPLAY1
2020/03/22 09:00:28 83692546 8a [INFO Client 11792] Enumerated adapter: Microsoft Basic Render Driver
2020/03/22 09:00:28 83692546 24b [INFO Client 11792] Enumerated device for adapter: Microsoft Basic Render Driver. Selected feature level: 45312. Max feature level: 45312
2020/03/22 09:00:28 83692671 205 [DEBUG Client 11792] CreateSwapChain: SetFullScreenState 1
2020/03/22 09:00:28 83692671 276 [INFO Client 11792] [DirectX] Runtime version = 11.1
2020/03/22 09:00:28 83692671 277 [INFO Client 11792] [DirectX] Feature Level = 11.1
2020/03/22 09:00:28 83692671 278 [INFO Client 11792] [DirectX] Driver Command Lists = NO
2020/03/22 09:00:28 83692671 279 [INFO Client 11792] [DirectX] Driver Concurrent Creates = YES
2020/03/22 09:00:28 83692671 27a [INFO Client 11792] [DirectX] Driver Constant Buffer Offsetting = YES
2020/03/22 09:00:28 83692718 9b [INFO Client 11792] Building Uncached Shader Resampler_OutColor_Upsample_MinMax. Profile ps_4_0 and entrypoint Resample with macros: OUT_COLOR=1 UPSAMPLE=1 MINMAX_FILTER=1

Was there ever a fix for this because my game is doing the exact same thing?

I'm having this same problem as of this morning as well. Anyone have any luck? I tried installing a fresh copy and everything.

Same issue for me.
I stepped away from the game for about a week, then decided to play today.
I started the client, which installed an update - as expected - then as soon as the gears animation started, the application aborted with no message. I then updated graphics drivers to no avail. I guess I'll take another week off.

So I believe I found the cause of the issue for me and was able to work around it. I noticed that my machine had installed some new windows driver updates for A-volute and Nahimic, related to sounds drivers earlier in the day. I ended up using the --nosound launch option on my shortcut and after enabling that the game launches as normal. Looks like there is some crash related to those latest drivers conflicting with PoEs sound output.

If any staff would like me to send more details information, dxdiag or whatever, please let me know and I can send to help with fixing the issue. For now I'll play with no sound.

The --nosound trick gets me into the game as well.
However, I am unwilling to play muted.

FYI - I seem to have resolved my issue by downloading and installing the latest Nahimic audio driver from the website of my motherboard's manufacturer - MSI.

thanks. i did just that and it works. I didnt even know my computer installed nahimic sound drivers until i saw it in device manager under sounds,video, and game controller. I downloaded the driver for my msi mobo and it "restored" the nahimic drivers. Now i dont see the drivers in device manager anymore. O well. Too lazy to track it down and remove it completely.

I dont know how you found out but thanks. This was defiantly the issues.

For me, the game turns off when loading a new instance, and quite often during the games themselves. within an hour many times. Unfortunately, poe has become unplayable for me.