Bought wrong supporter pack
|
Hi guys. I've made a mistake and bought the same supporter pack 2nd time, I've bought the eternal damnation back in December, and now I wanted to buy the Basilisk one, but instead I've bought the damnation one AGAIN, don;t ask me how, coz i could swear i was looking at Basilisk. Could you guys help me?
We failed once, We failed twice, We must fail again! WE'll b@ng ok? Last bumped on Feb 19, 2020, 7:08:04 PM
|
|
|
They should be able to help you with this, but you'd need to e-mail support@grindinggear.com.
“Please understand that imposing strong negative views regarding our team on to other players when you are representing our most helpful forum posters is not appropriate.” — GGG 2022
---- I'm not 'Sarno' on Discord. I don't know who that is. | |
|
I did :) And they've responded within 10 minutes. All settled :)
We failed once, We failed twice, We must fail again!
WE'll b@ng ok? |
|
|
That's great to hear fleshreaverpl! If anyone else runs into any issues at all with a purchase, feel free to contact us at support@grindinggear.com as Sarno's mentioned.
If you can contact us from the email address associated to your Path of Exile account, provide your account name, two or three character names and the Xsolla or Steam transaction number of your purchase, we can check into your issue nice and quick. :) |
