disconnects, also crash to desktop

good call, i'll email support if GGG doesn't respond here in the near future. thanks for all your responses HanSoloDK

here's a screen shot of an error message i got a few times today

"

cgheezey wrote:

so if i'm not doing anything wrong with my dxdiag, and i'm not doing anything wrong with my winmtr, is there anything i can do to effectively seek help?

No, the disconnections and crash are worse and worse over the months. I think they lost the control of their game, that's probably why they want to get back on a new healthy foundation with PoE 2...

i emailed support, they asked me to update my drivers for my video card. it helped for a bit, the crashes seemed to happen less often for a while. it didn't completely fix it, but it was a little bit better for a little while.

now the crashes have come back in full force, i've just crashed for the fourth time in a 2 hour play session.

here's a screen shot of an error message i just got.