Belyiste wrote:
Been 4 hours since ive opened my ticket...i got first respond in the first 5 mins then nothing because of missing information, doesnt seems normal for a email reset...-_-

Hiya Belyiste,

We are very sorry for any delay in getting back to you however, we are working very hard to process through as many tickets as we can. I am very sorry for any continued delay!
I can assure you, you haven't been forgotten!

We have a very high demand in email support at the moment - our oldest ticket is on the edge of 3 days, but we have a few thousand to get through overall. We are working hard to decrease the backlog, and hopefully we will get to you in the queue very soon.

We're really sorry for any inconvenience at all!
Contact us at!

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