Game Creates Instances on Servers i have very different pings with

having the same issue since the release of synthesis

ISP: Barefoot
Country: Australia

legit can't play the game after 6pm My time (playing from perth wa)
during the day is usually fine with minor difference in ping and is consistant but at night its a mess and honestly can't play the game when its like this.

https://www.youtube.com/watch?v=h_cHwBYlyIg this was during the MTR test

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| www.routerlogin.com - 0 | 324 | 324 | 0 | 1 | 11 | 2 |
| 146.pth0305.pth.iprimus.net.au - 0 | 324 | 324 | 4 | 6 | 13 | 9 |
| ae2-14.per01.prthpri.wa.m2core.net.au - 0 | 324 | 324 | 5 | 7 | 13 | 8 |
| ae6.per03.prthpri.wa.m2core.net.au - 0 | 324 | 324 | 5 | 12 | 75 | 7 |
| ten-2-0-4.bdr01.per05.wa.vocus.net.au - 0 | 324 | 324 | 53 | 55 | 72 | 56 |
| Te-0-2-0-3.cor01.per02.wa.VOCUS.net.au - 0 | 324 | 324 | 53 | 55 | 71 | 55 |
| ten-2-3-0.bdr01.per02.wa.vocus.net.au - 0 | 324 | 324 | 53 | 56 | 74 | 57 |
|cloudflare.cust.bdr01.per02.wa.vocus.net.au - 0 | 324 | 324 | 5 | 12 | 164 | 88 |
| 172.65.249.40 - 0 | 324 | 324 | 5 | 7 | 13 | 7 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

"

Cinthexes wrote:

Bumping this up. Staff please help

As you can see from the reply from GGG, it's a ISP problem so there is nothing anyone from GGG can do.
GGG service provider has already contacted the 2 ISP's who are making the problem because they are doing a sub optimal routing so if you want it to be resolved contact your ISP and get them to fix it.

"

HanSoloDK wrote:

"

Cinthexes wrote:

Bumping this up. Staff please help

As you can see from the reply from GGG, it's a ISP problem so there is nothing anyone from GGG can do.
GGG service provider has already contacted the 2 ISP's who are making the problem because they are doing a sub optimal routing so if you want it to be resolved contact your ISP and get them to fix it.

uh and what do I tell them?

"

Fitzy_GGG wrote:

Latest update:

"

Hello,

Just to give you an update. CAT Telecom has escalated this to the "CAT Broadband" team to investigate. Global Telecom has escalated this internally.

I will update you again when more information becomes available.

Hey I'm from Srilanka and I'm having the same problem
my ISP is - Srilanka Telecom
If I contact them what do I say to fix this issue?

Same thing started happening to me today.
California Server

"

kentrylix wrote:

It's exactly the same for me and I'm from EU, while using Frankfurt server (but it's the same for Milan that I've been using too, for a couple of days).

The funny thing is that I can teleport back from a map to my hideout and ping instantly turns into stable 60 ms.

Then I go back to the instanced map and it instantly goes up to 120-200 and keeps fluctuating.

Then I go back to the hideout and it's yet again back to stable 60 ms.

It's like the game creates the map instances on random servers that still have some free resources left and then redirects you, regardless of your location (and thus your ping).

Ditto but change server to california.

im getting this similar issue now in california, just started today. I would go in some instances maps and the ping would be 16 (normal) then another map the ping would jump to 200. I tested in story instances by jumping to different waypoints and again some would be 16 and then others 200.

im playing non partied. I usually get around 16 on every instance when i first join, just today this started happening. different instances have different pings. Lab its like 200, some spots in act 10 are 16 and some jump to 200 the moment i join.

UPDATE:

after exiting game and logging back on, I ran testes by jumping around and the ping has shifted. ex: my hideout now has 200 and lab has 16, where it was opposite before.

any updates on this issue?

I got much Package loss in Amsterdam Layer (ae5.cbs01.eq01.ams02.networklayer.com).

I'm from Germany and connected to Frankfurt Realm.

My isp is 1&1 Versatel


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| rec1001aihr001.versatel.de - 0 | 331 | 331 | 2 | 3 | 18 | 9 |
| rec1001aihr001.versatel.de - 0 | 332 | 332 | 2 | 3 | 21 | 3 |
| 62.214.36.160 - 0 | 332 | 332 | 1 | 2 | 30 | 2 |
| 62.214.38.178 - 0 | 332 | 332 | 6 | 7 | 68 | 7 |
| bbr01.eq01.ams01.networklayer.com - 0 | 331 | 331 | 5 | 6 | 45 | 6 |
| ae5.cbs01.eq01.ams02.networklayer.com - 88 | 73 | 9 | 0 | 9 | 12 | 11 |
| 31.10.35a9.ip4.static.sl-reverse.com - 0 | 331 | 331 | 9 | 10 | 22 | 10 |
| 7.10.35a9.ip4.static.sl-reverse.com - 0 | 331 | 331 | 8 | 9 | 45 | 9 |
| 89.76.b19e.ip4.static.sl-reverse.com - 0 | 331 | 331 | 9 | 10 | 29 | 10 |
| c1.76.b19e.ip4.static.sl-reverse.com - 0 | 332 | 332 | 9 | 9 | 19 | 9 |
| speedtest.fra02.softlayer.com - 0 | 331 | 331 | 8 | 9 | 22 | 9 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Still the same for me
ISP - Srilanka telecom
Country Srilanka