Account Locked
I got hacked a couple weeks ago on my main account OddDimension. I sent in a support ticket about it and I didnt get a response for 2 weeks. I actually determined it I got hacked because of an unsecure old email i used to originally create the account. I found that out the first day, changed the email and continued playing. Then two weeks later when they finally replied to my support ticket they locked my account. I already had the issue resolved myself, and when GGG gets involved after weeks of ignoring me they just lock my account. I dont want any investigation I just want to be able to play the game again. After the initial response they just said they would investigate and its been almost a week now.
Last bumped on Jan 19, 2019, 12:06:36 PM
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Well since "someone" has sent them an e-mail regarding account hacking, they have to take action.
Yes it sucks that it tool them this long to notice your e-mail but they have no choice now. So now your account is locked and it will remain so until you have confirmed your idendity with GGG support. |