Technical Support - DC Gateway unstable Latency (WinMTR inside) - Forum

Over the past day or so I have been getting some pretty unstable latency on the DC servers (Only server I play on). Everything will be fine and stable ~30ms, and then suddenly or when changing zones latency will jump and spike to between 200-400ms. Sometimes this will last for 5-10s other times it lasts for upwards of a minute. I can usually force the latency to jump back down for a short time by changing zones, but eventually it will happen again. I have also noticed that it primarily happens in my HO or in zones I create (in otherwards not often in towns). \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| home.Home - 0 \| 570 \| 570 \| 0 \| 0 \| 23 \| 0 \| \| fl-esr1-216-196-170-1.fuse.net - 0 \| 570 \| 570 \| 0 \| 1 \| 14 \| 1 \| \| 216.68.14.185 - 0 \| 570 \| 570 \| 1 \| 1 \| 14 \| 2 \| \| 216.68.14.184 - 0 \| 570 \| 570 \| 0 \| 2 \| 41 \| 19 \| \| 216.68.14.133 - 0 \| 570 \| 570 \| 12 \| 14 \| 38 \| 13 \| \| te2-6.bbr01.tl01.atl01.networklayer.com - 2 \| 539 \| 531 \| 21 \| 91 \| 201 \| 78 \| \| ae5.cbs01.tl01.atl01.networklayer.com - 9 \| 427 \| 391 \| 23 \| 100 \| 201 \| 76 \| \| ae0.cbs01.eq01.wdc02.networklayer.com - 23 \| 299 \| 231 \| 34 \| 101 \| 214 \| 88 \| \| ae29.bbr01.eq01.wdc02.networklayer.com - 2 \| 547 \| 541 \| 33 \| 104 \| 227 \| 95 \| \| ae0.dar01.wdc01.networklayer.com - 2 \| 543 \| 536 \| 32 \| 103 \| 213 \| 92 \| \| po1.fcr06b.wdc01.networklayer.com - 1 \| 555 \| 551 \| 33 \| 105 \| 214 \| 91 \| \| 6f.28.559e.ip4.static.sl-reverse.com - 2 \| 543 \| 536 \| 32 \| 103 \| 213 \| 89 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last bumped on Sep 13, 2018, 10:36:03 PM	Posted by LegenKiller666 on Sep 12, 2018, 7:39:34 PM Quote this Post
I'll raise this with our host as the connectivity issues seem to be introduced where they peer with another provider. We use more than one host for Washington DC, and it looks like this is only happening with one of them (hence why it can be OK until you change instances).	Posted by Fitzy_GGG on Sep 12, 2018, 8:15:07 PM Grinding Gear Games Quote this Post
" Fitzy_GGG wrote: I'll raise this with our host as the connectivity issues seem to be introduced where they peer with another provider. We use more than one host for Washington DC, and it looks like this is only happening with one of them (hence why it can be OK until you change instances). Thanks for the reply! Yes that would make sense as I can keep creating new instances until I get one where the ping is stable.	Posted by LegenKiller666 on Sep 12, 2018, 8:35:12 PM Quote this Post
Update: " We have reached out to cinbell.tieatl.telxgroup.net (198.32.132.102) at https://www.cincinnatibell.com/help-center/contact-us to determine the cause of the packet loss. Please understand that we do not have a direct contact with this ISP as it is not a peer to us but is part of the peering exchange at Telx.	Posted by Fitzy_GGG on Sep 12, 2018, 11:03:30 PM Grinding Gear Games Quote this Post
" Fitzy_GGG wrote: I'll raise this with our host as the connectivity issues seem to be introduced where they peer with another provider. We use more than one host for Washington DC, and it looks like this is only happening with one of them (hence why it can be OK until you change instances). This type of thing seems to be happening on DC, Texas and several EU gateways based on my guild. The single provided makes some sense since it isn't everyone on a gateway that gets it at once. CharanJaydemyr:some people need to really rethink how they spend their money....I will trash this item if I ever find it on principle...I've seen much cleverer "troll" items get turned down, so I guess GGG gave up trying to enforce that one. Not GGG's finest hour. poeurl.com/bD4E	Posted by RichMoney on Sep 13, 2018, 10:30:11 PM Quote this Post
I'll just add the issue is every day for me, tonight was the worst as my game hung for like 10 secs, then everything sped up super fast and I was dead. WinMTR: \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| READYSHARE - 0 \| 196 \| 196 \| 0 \| 0 \| 0 \| 0 \| \| 10.240.160.117 - 1 \| 192 \| 191 \| 6 \| 9 \| 37 \| 8 \| \| 67.59.249.78 - 5 \| 169 \| 162 \| 0 \| 10 \| 28 \| 9 \| \| ool-4353de9a.dyn.optonline.net - 6 \| 161 \| 152 \| 0 \| 11 \| 33 \| 12 \| \| 64.15.4.86 - 5 \| 169 \| 162 \| 9 \| 12 \| 39 \| 11 \| \| 64.15.2.206 - 4 \| 173 \| 167 \| 10 \| 14 \| 42 \| 13 \| \| No response from host - 100 \| 39 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| ae6.cbs01.tl01.nyc01.networklayer.com - 3 \| 177 \| 172 \| 10 \| 14 \| 42 \| 12 \| \| ae2.cbs01.cs01.wdc05.networklayer.com - 5 \| 169 \| 162 \| 16 \| 19 \| 48 \| 22 \| \| ae8.cbs01.eq01.wdc02.networklayer.com - 22 \| 105 \| 82 \| 17 \| 20 \| 48 \| 19 \| \| ae29.bbr01.eq01.wdc02.networklayer.com - 5 \| 169 \| 162 \| 15 \| 19 \| 47 \| 19 \| \| ae0.dar01.wdc01.networklayer.com - 4 \| 173 \| 167 \| 15 \| 19 \| 48 \| 17 \| \| po1.fcr06b.wdc01.networklayer.com - 5 \| 169 \| 162 \| 16 \| 20 \| 49 \| 19 \| \| 6f.28.559e.ip4.static.sl-reverse.com - 4 \| 173 \| 167 \| 17 \| 20 \| 48 \| 20 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider ༼ つ ◕_◕ ༽つ Give moar Power Creep Pls	Posted by Druga1757 on Sep 13, 2018, 10:36:03 PM Quote this Post