Game crashed on character load

This happened at roughly 4pm PST Monday July 16th 2018. Lvl 56 gladiator in incursion standard league using the California realm server from seattle. Using a wifi connection with a launch model Xbox one

I was entering the act 8 Sarn Encampment from the ramparts for the first time and coincidentally the game crashed right when I clicked on the gateway. Upon reloading the character it attempted to spawn in the act 8 Sarn Encampment even though I hadn't actually entered that area. Always sends me back to the Xbox dashboard. No error messages. All other characters load and work fine.
Last bumped on Jul 17, 2018, 4:45:05 PM
Have you tried a power cycle (the old ‘turn it off and on again’) ?

Unfortunately it does sound like probable data corruption, which would mean a reinstall.
“Please understand that imposing strong negative views regarding our team on to other players when you are representing our most helpful forum posters is not appropriate.” — GGG 2022

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I'm not 'Sarno' on Discord. I don't know who that is.
Are you sure I can't just pull out the cartridge and blow on it ;-)

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