High Pin BR?

The Token expired and i did a repost (Double Post by accident).. My last is the valid one.

Last edited by willianval on Apr 24, 2018, 6:42:16 PM
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willianval wrote:
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HarukaTeno wrote:

...
As well as the picture here, where issues start before hitting SoftLayer:
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willianval wrote:
Hello!!
So, i'm having the same issue with BR- São Paulo server.

The normal ms for me is between 15-35, and rn i'm getting 120-170.

Hope this can be fixed, so we can play Flashback with smooth ms again, thx GGG.

Here's the MTR, ms start to jump at saopaulo.sp.ix.br.

https://pastebin.com/bE5LXqrU

| Po24.2047.fns.gvt.net.br - 1 | 1013 | 1009 | 1 | 2 | 32 | 1 |
| 152-255-140-51.user.vivozap.com.br - 1 | 1012 | 1008 | 12 | 16 | 70 | 17 |
| as36351.saopaulo.sp.ix.br - 2 | 965 | 949 | 126 | 127 | 186 | 126 |
| ae5.dar01.sao01.networklayer.com - 5 | 885 | 849 | 0 | 129 | 165 | 129 |
| po1.fcr01b.sao01.networklayer.com - 2 | 961 | 945 | 127 | 128 | 173 | 128 |
| 36.84.39a9.ip4.static.sl-reverse.com - 2 | 969 | 954 | 127 | 128 | 161 | 127 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

...



So, i posted here because i contacted my ISP and they dont know the issue with as36351.saopaulo.sp.ix.br, i'm just trying all the paths available to me to discover what is the problem so we can fix it, and be happy.

You need to be more calm when typing on forums, otherwise ppl will not post about they'r problems expecting some "nervous" person to answer it.

Just relax, and if you don't agree with what is beeing posted, just try and explain why the problem is not on GGG side or maybe is, dont need to CAPS your stuff.

What i'm noticing is that this latency thing is happening on some expecific time, like after 18:00 (Brazil-Sao Paulo Time), and carry on till 23:00+.

this weekend me and a friend who lives in Rio de Janeiro (i'm from Santa Catarina), also had this problem, with the same range of Latency ( 120-150 ).

I'll try contacting my ISP again to check if they can try and continue to help me, also would be nice if we had some one from GGG Support to try and give us some advice on what could be done or not...



Hi mate, im from Argentina and i have the exact same problem. I cant play till past midnight. I assume is due to traffic. I already contacted support and they asked me (after many simple things) a WinMTR to check the problem. The answer i got was that "he/she" was going to send the problem to another member of the staff to look further into the problem (dont know who and why). And that's all.

Hope this get fixed soon. I cant play since almost 2 weeks now.

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alezipp wrote:

Hi mate, im from Argentina and i have the exact same problem. I cant play till past midnight. I assume is due to traffic. I already contacted support and they asked me (after many simple things) a WinMTR to check the problem. The answer i got was that "he/she" was going to send the problem to another member of the staff to look further into the problem (dont know who and why). And that's all.

Hope this get fixed soon. I cant play since almost 2 weeks now.



Nice to hear!!

So i can play, but the rubber banding is to much for me.. it is not so bad as when it was on beta.. that was hell, but i like the game, so i'm not quiting this one for some small issue that i hope will get fixed one way or another!

Have a nice week =]

Last edited by willianval on Apr 24, 2018, 7:13:02 PM
São Paulo ping: 181

Texas ping: 161

Distance between my house and São Paulo: 2172km

Distance between my house and Texas: 8226km

No idea what's happening :(

Even when the I have low ping on the São Paulo servers, half of the instances created are absolutely unplayable (I have to recreate the isntance 1-3 times for me to get a good "instance"). Spikes from 120-240 and constant freezes, borderline unplayable.

The WinMTR link (which I can't read at all):

https://pastebin.com/bTbv2cAz
Last edited by Guisasse on Apr 24, 2018, 7:45:29 PM
tala moana haruka, whats with the trolling.

GGG halp us

update: after server restart game is running smoother on a supposed crowded hour, they either fixed it or isp suddenly updated their infrastructure
Last edited by DLCXVI on Apr 25, 2018, 8:24:22 PM
Game is unplayable .Im connecting from Argentina , my isp is Telecentro, 40- 150ms. We need a server in the south (chile or Argentina). Mtr:

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.0.1 - 0 | 506 | 506 | 0 | 0 | 19 | 0 |
| 10.31.64.1 - 0 | 506 | 506 | 2 | 8 | 30 | 7 |
| 100.72.1.33 - 0 | 506 | 506 | 4 | 9 | 32 | 9 |
| 100.72.3.122 - 0 | 506 | 506 | 6 | 9 | 32 | 8 |
| 100.72.3.121 - 0 | 506 | 506 | 3 | 9 | 32 | 9 |
| 100.72.3.137 - 0 | 506 | 506 | 4 | 9 | 30 | 9 |
| 10.242.3.206 - 0 | 506 | 506 | 4 | 9 | 36 | 9 |
| 200-32-127-98.static.impsat.net.ar - 0 | 506 | 506 | 7 | 10 | 33 | 9 |
| 200-32-127-97.static.impsat.net.ar - 75 | 128 | 33 | 0 | 9 | 12 | 9 |
| ae0-120G.ar4.GRU1.gblx.net - 0 | 506 | 506 | 32 | 37 | 91 | 35 |
|softlayer-brazil.xe-7-2-2.ar4.gru1.gblx.net - 0 | 506 | 506 | 34 | 37 | 62 | 36 |
| ae6.dar02.sao01.networklayer.com - 1 | 503 | 502 | 33 | 38 | 58 | 40 |
| po2.fcr01b.sao01.networklayer.com - 0 | 506 | 506 | 33 | 38 | 66 | 38 |
| 36.84.39a9.ip4.static.sl-reverse.com - 0 | 506 | 506 | 34 | 38 | 63 | 38 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
"
DLCXVI wrote:
tala moana haruka, whats with the trolling.

GGG halp us

update: after server restart game is running smoother on a supposed crowded hour, they either fixed it or isp suddenly updated their infrastructure


Has not been fixed for me. Still 180ms on crowded hours.

Cya next league. Cause it seems the wont fix this problem on this one.
have this problems sometimes in the past , usually is the routing to the server the problem. the package travel to usa, then to europe and finally to Brazil. everything else including streaming, games, are ok. all the times i post a mtr(with no package lost always) or post it on forums the answer was contact to your ISP. all the times i spoke with friends and guildmates from another countries and all have the same issues with differents ISP's so ISP isn't the problem here.

seems like the entrance to the server in brazil always have problems with routing and packages take a logn way to reach the server, and yes that isn't a direct problem of ggg. but ggg should investigate this problem and try to do something instead of say always is the ISP.

sorry for my bad english

Well that's the thing

GGG didnt say ANYTHING about it, at all!
i got problems with the br server already, in the afternoon i was playing with 60ms and now i have constant 160ms.

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