How to contact someone higher than support?

Is that even possible to do? But if it is, how can I contact someone higher up the chain than a support guy?
Last bumped on Apr 17, 2018 3:10:21 AM
No, you deal with support.
Ancestral Bond. It's a thing that does stuff. -Vipermagi

He who controls the pants controls the galaxy. - Rick & Morty S3E1
The answer is sort of “it depends”.

It’s none of my business, but without more information I can’t say what to do.
You're always welcome to contact Support about any questions or concerns.

We have our own internal policies that allow for the escalation of an issue through to the more senior members of the team, and then on through to Management when necessary. :)
Contact us at support@grindinggear.com!
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Sarah_GGG wrote:
You're always welcome to contact Support about any questions or concerns.

We have our own internal policies that allow for the escalation of an issue through to the more senior members of the team, and then on through to Management when necessary. :)


I apologize about how off-topic this quote reply is but thank you for what you guys do! Keep on doing what you're doing.

Love,
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Completed 9 Challengesbvanharjr wrote:
I apologize about how off-topic this quote reply is but thank you for what you guys do! Keep on doing what you're doing.

Love,


Hey!

Thank you for your kind words, I will pass them on to the rest of the team as well! We are always happy to help, so please don't be hesitant to contact us at all. :D

Spoiler
oyNH87t
Contact us at support@grindinggear.com!

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