How to contact someone higher than support?

You're always welcome to contact Support about any questions or concerns.

We have our own internal policies that allow for the escalation of an issue through to the more senior members of the team, and then on through to Management when necessary. :)

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bvanharjr wrote:

I apologize about how off-topic this quote reply is but thank you for what you guys do! Keep on doing what you're doing.

Love,

Hey!

Thank you for your kind words, I will pass them on to the rest of the team as well! We are always happy to help, so please don't be hesitant to contact us at all. :D