Networking issues: Cannot zone into game

I started playing again on another network and I cannot load the zone after selecting my character.

It just hangs on the loading screen indefinitely...on any computer on this network.

I've successfully logged in on my laptop only to take it to this network and the zones would no longer load --- the exact same issue. I've also used a VPN connection from my main PC to this network and it will not load.

This is a network that I manage -- it isn't a corporate network or anything.

It does this on both the beta and regular game. I do not have 3rd party programs that would prevent connections and I just have basic network firewalls.

Does anyone have any idea what might be causing this issue?
Last bumped on Jul 20, 2017, 3:31:30 PM
as a follow-up: I was able to log in after a failed attempt.

The first attempt resulted in "an unexpected disconnection" and kicked me back to the login screen. From there, I was able to log in.

so while it, on the surface, appears to be a networking issue (happens over multiple pcs) I think it might be something else now. I can't see how a networking rule would let up and let me in the game if it was causing the problem.
after messing with the stash and some things to some success, attempting to zone in to The Coast has rendered my disconnected again. It will just eternally hang on the load screen.
Hey there,

I'm sorry to hear that you're having this issue. If you would like us to look into this further for you, please email techsupport@grindinggear.com with your answers to the following questions:

Are you using a wired or a wireless connection?

Additionally, which gateway are you experiencing this on, and does it occur on any of the other gateways?
Always wired, excepting when I'm using the laptop.

Any gateway seems to do this.

I seemed to be able to play some today by using the -nopreload startup command in the steam launch options but was still experiencing issues.
I was able to play some yesterday but, again, today I cannot load the game. I can see the character select screen, but then it just holds on load. It doesn't error out, I've waited for 30mins with it zoning.
ran a winmtr

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| xx.x.xxx.x - 2 | 15439 | 15260 | 0 | 0 | 119 | 0 |
| xx.x.xxx.x - 12 | 11144 | 9890 | 5 | 18 | 291 | 20 |
| cox-68-12-8-214-static.coxinet.net - 32 | 7207 | 4969 | 0 | 18 | 276 | 9 |
| cox-68-12-10-86-static.coxinet.net - 27 | 7882 | 5813 | 7 | 19 | 363 | 15 |
| dalsbprj02-ae2.0.rd.dl.cox.net - 63 | 4612 | 1725 | 11 | 21 | 248 | 16 |
| 70.167.150.134 - 70 | 4261 | 1287 | 12 | 20 | 121 | 22 |
| ae0.dar01.sr01.dal01.networklayer.com - 11 | 11304 | 10090 | 11 | 20 | 235 | 26 |
| po1.fcr03.sr04.dal01.networklayer.com - 78 | 3922 | 863 | 0 | 19 | 186 | 21 |
| speedtest.dal01.softlayer.com - 1 | 16116 | 16109 | 11 | 29 | 338 | 19 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

I usually log on the central/tx server

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