The backlog queue line
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Hi, I need to contact support to unlock my account, it's about to be 72hrs since I sent out an email to them. I've read that they are behind 1,500 emails but what does this number mean? How many emails are processed daily, do they work weekends, so many questions. And then I'm not sure they have sufficient information from my first email so I may have to wait double. What is this wait? Days weeks months? Should I forget about poe? And move on
Last edited by prototype85 on Jan 15, 2017, 8:26:55 PM Last bumped on Jan 15, 2017, 9:26:58 PM
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The wait is about a week or so. They have minimal staff on weekends.
If they need information, they will ask for it. If you send them another email, it will place you at the back of the que, so just wait and be patient. "Programming today is a race between software engineers striving to build bigger and better idiot-proof programs, and the Universe trying to produce bigger and better idiots. So far, the Universe is winning."
"Your mother was a hamster and your father smelt of elderberries!" |
