Game is unplayable
" If this is only affecting you at certain times, then it's likely something caused by your ISP. I'd recommend running a WinMTR report, and then if it shows something early in the trace route, sending it through to your ISP. Please contact support@grindinggear.com if you need any assistance.
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" Do you have the same issues if you connect to a different gateway? Please contact support@grindinggear.com if you need any assistance.
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Can you please email support@grindinggear.com with the WinMTR reports to each gateway?
Please contact support@grindinggear.com if you need any assistance.
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