Game freezes/crashes from time to time!

Hey I've been experiencing some crashes/freezes as of lately, they come in different forms/shapes. Last one that happened half an hour ago my game just froze for 10 seconds, I brought up task manager and then swapped back to the game and it resumed.

Other crashes are were the game freezes completly and I can't even bring up task manager, I was in skype with a couple of friends and I can still talk to them etc but no way to close down PoE. I had to CTRL + Alt + Delete logout to shut it down, task manager wouldnt do it.


I can't paste dxdiag report here since it's to large but I guess i can email it or upload it somewhere if neccessery!

Sounds like video hardware to me.

Windows most likely logged the error and you can probably look it up from Maintenance or Event Viewer?

Allrite im kinda bad with these stuffs, what do I look for exactly? I opened eventviewer but kinda confused x) It says I have zero criticals last 24hours, zero errors aswell, 4 warnings though.

Well, does your client actually crash? I was expecting to see error where it states the display driver has stopped working but has recovered.

It never fully crashed, it just freezes and sometimes it can recover after 10 seconds if I bring up task manager, sometimes it just fully freeze. I went to have a smoke and go to the toilet and when i came back 10 min later it's still frozen. Task manager coudn't close it so I had to log out to be able to close the game.

I have the same trouble for a few weeks, so i had to stop hardcore because that killed me more than my mistakes :'(

For me, i think it's my ware. Next weekend should be: open the thing, clean it and format c:

There is one thing that makes it less happen (or less long): sound disable ...but well, i can't do that, i lost too much ingame feeling.

Crashed again, looked at event viewer and found a critical error. Tagged as ID 41, Kernel-Power. Still havnt found a fix!

"

sebeke wrote:

Crashed again, looked at event viewer and found a critical error. Tagged as ID 41, Kernel-Power. Still havnt found a fix!

That's not it. ID 41 relates to shutting down the system without cleanly shutting down first.

Are you using ATI? What are your system specs?

@OP Post the DxDiag, but feel free to cut out a bunch of stuff from the end.

------------------
System Information
------------------
Time of this report: 3/23/2015, 18:39:07
Machine name: SEBBE
Operating System: Windows 8.1 64-bit (6.3, Build 9600) (9600.winblue_r8.150127-1500)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: MSI
System Model: MS-7821
BIOS: BIOS Date: 07/19/14 08:28:26 Ver: V10.7B0
Processor: Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz (4 CPUs), ~3.2GHz
Memory: 8192MB RAM
Available OS Memory: 8068MB RAM
Page File: 3444MB used, 5950MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.03.9600.16384 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 780
Manufacturer: NVIDIA
Chip type: GeForce GTX 780
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1004&SUBSYS_325519DA&REV_A1
Display Memory: 7012 MB
Dedicated Memory: 2978 MB
Shared Memory: 4033 MB
Current Mode: 1920 x 1080 (32 bit) (144Hz)
Monitor Name: BenQ XL2411Z (Digital)
Monitor Model: BenQ XL2411Z
Monitor Id: BNQ7F31
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: DVI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 9.18.0013.4788 (English)
Driver Version: 9.18.13.4788
DDI Version: 11
Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1
Driver Model: WDDM 1.3
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported
Hybrid Graphics GPU: Not Supported
Power P-states: Not Supported
Driver Attributes: Final Retail
Driver Date/Size: 3/13/2015 20:41:47, 17258024 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-5344-11CF-DE68-58121CC2C435}
Vendor ID: 0x10DE
Device ID: 0x1004
SubSys ID: 0x325519DA
Revision ID: 0x00A1
Driver Strong Name: oem268.inf:0f066de3181e420a:Section037:9.18.13.4788:pci\ven_10de&dev_1004
Rank Of Driver: 00DA2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_VLD DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT DXVA2_ModeH264_VLD_NoFGT
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D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Högtalare (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462D821&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7246 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/14/2014 17:37:38, 3962840 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_1462D821&REV_1003
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7246 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/14/2014 17:37:38, 3962840 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Mikrofon (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.7246 (English)
Driver Attributes: Final Retail
Date and Size: 5/14/2014 17:37:38, 3962840 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF


Dunno really what of the dxdiag report to post, took like the first part. Keep crashing atm pretty anoying