Video drivers crash sometimes during game

hello,
the game sometimes crashes the video drivers, and pc freezes, needs to be restarted.
It happens in random occasions, don't know how to reproduce it.
win xp sp 3 + ati hd6850 + 4gb ram + catalyst 14.4
Thanks for helping
Last edited by aliggato on Jun 29, 2014, 8:02:57 PM
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Last edited by aliggato on Aug 27, 2014, 1:26:45 AM
hi,
I was away from pc, I come back, ati driver crashes.
I have a minidump.
BlueScreenView.exe says :
==================================================
Dump File : Mini061614-01.dmp
Crash Time : 6/16/2014 2:26:36 PM
Bug Check String : THREAD_STUCK_IN_DEVICE_DRIVER
Bug Check Code : 0x000000ea
Parameter 1 : 0x89956020
Parameter 2 : 0x89baae88
Parameter 3 : 0x89b6d180
Parameter 4 : 0x00000001
Caused By Driver : ati3duag.dll
Caused By Address : ati3duag.dll+564f8
File Description : ati3duag.dll
Product Name : Advanced Micro Devices, Inc. Radeon DirectX Universal Driver
Company : Advanced Micro Devices, Inc.
File Version : 6.14.10.0962
Processor : 32-bit
Crash Address : ati3duag.dll+b8545
Stack Address 1 : ati3duag.dll+564f8
Stack Address 2 : ati3duag.dll+afc39
Stack Address 3 : ati3duag.dll+afd56
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini061614-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 2600
Dump File Size : 65,536
Dump File Time : 6/16/2014 2:26:36 PM
==================================================

PC : ati hd6850 , catalyst 14.4.
Where can I upload minidump file ?
Thanks
Hello, it happened again, but it's quite rare, and I don't know how to reproduce it. I only have 2 minidumps. What else can I do ? Thanks.
(-> Technical Support.)

Do you have a 32b OS?
Are you using the 32b drivers?
"
pneuma wrote:
(-> Technical Support.)

Do you have a 32b OS?
Are you using the 32b drivers?


Yes to both.
You might want to download driver sweeper or something, then boot to safe mode and remove all your video drivers.

Then you can reboot and install the latest ATI drivers and see if you still experience issue.

It's definitely a problem with either the ATI hardware, or the drivers for it.
Happens still, same problem... :(
I'm having the same problem but w/ a radeon 5850 :( . I thought I fixed it by rolling back drivers and it was fine for a few days. Now all of a sudden I can't even play for 1 solid minute without crashing. :(. I hope you can solve the issue I will try other games and see if I have the same issue.
IGN: YeahCrit

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YeahPete wrote:
I'm having the same problem but w/ a radeon 5850 :( . I thought I fixed it by rolling back drivers and it was fine for a few days. Now all of a sudden I can't even play for 1 solid minute without crashing. :(. I hope you can solve the issue I will try other games and see if I have the same issue.


Do you have minidumps created in C:\WINDOWS\Minidump ? (Their name contain the date so it must be 063014 for today.)
Can you run the http://www.nirsoft.net/utils/bluescreenview.zip
And in the program's menu : file - save selected items - to a text file.
Then paste it here.

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