Bought Infernal Basilik Pet but wasn't delivered

I recently bought an Infernal Basilik pet on 1st February but it wasn't delivered to my microtransaction stash.
I believed I bought the pet when the servers crashed and somehow the pet wasn't saved into my account.

If there are any support team personnel out there, could you help me check this out?

Thanks
Currently playing \ SERRR (Point Blank RoA Marauder)
Your best bet is to contact support here;

http://www.pathofexile.com/support
Vengeance of the Fallen
So do I just email them at support@grindinggear.com?
Currently playing \ SERRR (Point Blank RoA Marauder)
Yes you do.
“Too often we underestimate the power of a touch, a smile, a kind word, a listening ear, an honest compliment, or the smallest act of caring, all of which have the potential to turn a life around.”
—Leo Buscaglia


Contact support@grindinggear.com to report issues relating to the game or forum. Thanks!

My beloved pets....


"
peachii wrote:
Yes you do.


Thanks :)
Do you know around how long do they take to get to support requests?

Edit: They replied! They'll get back to me soon
Currently playing \ SERRR (Point Blank RoA Marauder)
Last edited by merphy on Jan 31, 2013, 8:20:56 PM

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