Technical Support - Europe server, high ping for many.. - Forum

If you're still experiencing this problem please download WinMTR and run it with eu.login.pathofexile.com in the "Host" box for at least 100 pings and post the results here. Alternatively you could also open a command prompt and run tracert eu.login.pathofexile.com and post the results of that - but the WinMTR output is more useful.

Posted by
Thomas
on Nov 23, 2013, 6:43:10 PM

Grinding Gear Games

Quote this Post

"
knac84 wrote:

Still is pretty bad, will try again tomorrow and hopefully be able to play maps cause weekends is the only time when I can do that :(

WinMTR:

Spoiler

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 105 | 105 | 0 | 0 | 1 | 0 |
| 146.Red-80-58-67.staticIP.rima-tde.net - 0 | 105 | 105 | 37 | 108 | 382 | 196 |
| 201.Red-80-58-94.staticIP.rima-tde.net - 0 | 105 | 105 | 44 | 121 | 395 | 198 |
| 246.Red-80-58-77.staticIP.rima-tde.net - 0 | 105 | 105 | 51 | 124 | 396 | 208 |
|et7-0-0-0-GRTBCNES1.red.telefonica-wholesale.net - 0 | 105 | 105 | 44 | 116 | 408 | 205 |
|Xe2-0-4-0-grtmadde2.red.telefonica-wholesale.net - 0 | 105 | 105 | 55 | 138 | 419 | 211 |
|xe-0-0-0-4.r01.mdrdsp04.es.bb.gin.ntt.net - 0 | 105 | 105 | 83 | 154 | 428 | 236 |
| ae-1.r02.mdrdsp04.es.bb.gin.ntt.net - 0 | 105 | 105 | 85 | 159 | 427 | 244 |
| ae-5.r23.amstnl02.nl.bb.gin.ntt.net - 0 | 105 | 105 | 87 | 162 | 466 | 249 |
| ae-1.r03.amstnl02.nl.bb.gin.ntt.net - 0 | 105 | 105 | 88 | 158 | 430 | 239 |
| 81.20.69.178 - 0 | 105 | 105 | 87 | 160 | 434 | 249 |
| ae6.dar01.sr01.ams01.networklayer.com - 0 | 105 | 105 | 87 | 157 | 435 | 243 |
| po1.fcr01.sr01.ams01.networklayer.com - 0 | 105 | 105 | 87 | 162 | 437 | 240 |
|37.58.67.210-static.reverse.softlayer.com - 0 | 105 | 105 | 87 | 158 | 429 | 242 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

This is showing the problem is between your home and your ISP. You should contact your ISP and get them to investigate this. It may help to send them this output as well as evidence of the problem.

Europe server, high ping for many..

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