i cant download the game

i just logged since two months ago , last time i played the game was long time ago , i just logged today to play to see changes and to test the game and the page is asking me to activate the beta that i activated long ago , can you resolve this issua so i can download the game another time regards and thanks.

If you got the key with this account, can you see if it is still red and has the strike-through in your profile page? That used key might work again for you if it got deactivated somehow.

Did you activate your account during a free weekend without using your beta key?

Otherwise PM SUPPORT and wait a couple days for their reply.