Will submitting client logs help at all?

Hi GGG team,

I have a fat 44mb client log full of messages about my clients success and struggles with timeouts and such. Are these of any value to you guys for a post mortem or even for now while this is still going on?


Cheers
Rawrchee Moo Moo Cha Cha
Last edited by Graygore on Aug 21, 2013, 10:49:45 AM
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Graygore wrote:
Hi GGG team,

I have a fat 44mb client log full of messages about my clients success and struggles with timeouts and such. Are these of any value to you guys for a post mortem or even for now while this is still going on?


Cheers


There's probably not much they can do with the logs honestly. Most of the issues are just slow cdn connections and timeouts. The timeouts don't list the ACTUAL server that is having an issue, only the file which is irrelevant because it's a server/connection problem, not a problem with that specific file.

So it is appreciated that you offered, I don't think in this case it can be much help.
Bummer.

I did a netstat last night and it showed the same IP will several different ports. Traced back some datacenter in LA and the IP was 50.7.97.162.


Afer 250 passes WinMTR shows a packet loss of

2% at: 208.184.79.26.IPYX-069066-ZYO-002.above.net

and

25% so far at 50.7.97.162

The other 11 hops have no loss and avg latency is no more than 82ms on any hop.

At one point the 50.7... server hit 37% packet loss.

Maybe that is helpful?




Rawrchee Moo Moo Cha Cha

|------------------------------------------------------------------------------------------|
| Trimmed WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|208.184.79.26.IPYX-069066-ZYO-002.above.net - 1 | 664 | 659 | 74 | 80 | 240 | 88 |
| 50.7.97.162 - 28 | 325 | 236 | 0 | 80 | 129 | 108 |
|________________________________________________|______|______|______|______|______|______|


Back up to 28%.
Rawrchee Moo Moo Cha Cha

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