Error Opening File

Hi, ggg,

when I open client.exe, or descktop shortcut briefly appears launcher screen, with path of exile logo, and then error messege shows up. it says "Error opening file: " and as window title, "Exception". there is one option, to click "ok", on taskbar, the window has POE icon.
After clicking "ok" another window appears, it says: client.exe stopped working; It has 3 options: check online for a solution and close program;
close program;
debug program;
problem details : roblem signature:
Problem Event Name: APPCRASH
Application Name: Client.exe
Application Version: 0.0.0.0
Application Timestamp: 51edb9e6
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18015
Fault Module Timestamp: 50b83b16
Exception Code: e0000001
Exception Offset: 0000812f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 838d
Additional Information 2: 838dd21b798233ac629f0351519b20a1
Additional Information 3: 95de
Additional Information 4: 95de24ae62310b53ae14b89e19c1cb02

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
roblem signature:
Problem Event Name: APPCRASH
Application Name: Client.exe
Application Version: 0.0.0.0
Application Timestamp: 51edb9e6
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18015
Fault Module Timestamp: 50b83b16
Exception Code: e0000001
Exception Offset: 0000812f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 838d
Additional Information 2: 838dd21b798233ac629f0351519b20a1
Additional Information 3: 95de
Additional Information 4: 95de24ae62310b53ae14b89e19c1cb02

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt





any help?
Thanks in advance
"
Hi, ggg,

when I open client.exe, or descktop shortcut briefly appears launcher screen, with path of exile logo, and then error messege shows up. it says "Error opening file: " and as window title, "Exception". there is one option, to click "ok", on taskbar, the window has POE icon.
After clicking "ok" another window appears, it says: client.exe stopped working; It has 3 options: check online for a solution and close program;
close program;
debug program;
problem details : roblem signature:
Problem Event Name: APPCRASH
Application Name: Client.exe
Application Version: 0.0.0.0
Application Timestamp: 51edb9e6
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18015
Fault Module Timestamp: 50b83b16
Exception Code: e0000001
Exception Offset: 0000812f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 838d
Additional Information 2: 838dd21b798233ac629f0351519b20a1
Additional Information 3: 95de
Additional Information 4: 95de24ae62310b53ae14b89e19c1cb02

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
roblem signature:
Problem Event Name: APPCRASH
Application Name: Client.exe
Application Version: 0.0.0.0
Application Timestamp: 51edb9e6
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18015
Fault Module Timestamp: 50b83b16
Exception Code: e0000001
Exception Offset: 0000812f
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 838d
Additional Information 2: 838dd21b798233ac629f0351519b20a1
Additional Information 3: 95de
Additional Information 4: 95de24ae62310b53ae14b89e19c1cb02

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt





any help?
Thanks in advance


Hey there,

Has the game worked for you before?
If it has, did you make any changes between then and now?

You may want to run a Pack Check before doing anything else.
A guide for doing this can be found here:
https://www.pathofexile.com/forum/view-thread/18531

If that doesn't find/fix any issues, I'd recommend running the game as Administrator and temporarily disabling any anti-virus software you may have installed or better yet, adding an exception for Path of Exile.

Let us know if this doesn't help :)
"
Henry_GGG wrote:


Hey there,

Has the game worked for you before?
If it has, did you make any changes between then and now?

You may want to run a Pack Check before doing anything else.
A guide for doing this can be found here:
https://www.pathofexile.com/forum/view-thread/18531

If that doesn't find/fix any issues, I'd recommend running the game as Administrator and temporarily disabling any anti-virus software you may have installed or better yet, adding an exception for Path of Exile.

Let us know if this doesn't help :)


I have not run game for about week, before it worked nice.
today as I started desktop shortcut it updated patch.
Running in administrator mode doesnt helps.
disabling anti virus neither. and already have in exception list.


After Running PackCheck.exe it crashes saying: PackCheck.exe has stopped working;
if its important heres problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: PackCheck.exe
Application Version: 0.0.0.0
Application Timestamp: 51e38dae
Fault Module Name: PackCheck.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 51e38dae
Exception Code: c0000005
Exception Offset: 0000a680
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

and thanks for response
"
"
Henry_GGG wrote:


Hey there,

Has the game worked for you before?
If it has, did you make any changes between then and now?

You may want to run a Pack Check before doing anything else.
A guide for doing this can be found here:
https://www.pathofexile.com/forum/view-thread/18531

If that doesn't find/fix any issues, I'd recommend running the game as Administrator and temporarily disabling any anti-virus software you may have installed or better yet, adding an exception for Path of Exile.

Let us know if this doesn't help :)


I have not run game for about week, before it worked nice.
today as I started desktop shortcut it updated patch.
Running in administrator mode doesnt helps.
disabling anti virus neither. and already have in exception list.


After Running PackCheck.exe it crashes saying: PackCheck.exe has stopped working;
if its important heres problem details:
Problem signature:
Problem Event Name: APPCRASH
Application Name: PackCheck.exe
Application Version: 0.0.0.0
Application Timestamp: 51e38dae
Fault Module Name: PackCheck.exe
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 51e38dae
Exception Code: c0000005
Exception Offset: 0000a680
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

and thanks for response


Hey there,

Hmm, in that case I'd recommend deleting the game/content.ggpk file and downloading/installing a new one from scratch, while being connected to a VPN.
This way you can ensure that you're getting a fresh copy of the game, as I suspect there was a problem with the patching of your client.

A guide for using a VPN can be found here:
https://www.pathofexile.com/forum/view-thread/103073
well thanks for guides and your time,
tried vpn, reinstall/redownload, and now game has started,

i think problem was solved with downloading new content file.

thanks again
I just had the same error "Error opening file" without any further information, after downloading the current fix. Before the game worked, besides some instance crashes(when joining them), now and then. Just wanted to mention that to you because of debugging reasons . Also a bit annoying, that you need to download the whole "Content.ggpk", especially with a bad bandwidth like i do have...


Edit: Oh, and "PackCheck.exe" didn`t worked at all, it just closes immediately after starting it.
Last edited by dot_1 on October 9, 2013 2:02 PM
"
I just had the same error "Error opening file" without any further information, after downloading the current fix. Before the game worked, besides some instance crashes(when joining them), now and then. Just wanted to mention that to you because of debugging reasons . Also a bit annoying, that you need to download the whole "Content.ggpk", especially with a bad bandwidth like i do have...


Edit: Oh, and "PackCheck.exe" didn`t worked at all, it just closes immediately after starting it.


Rather than bumping an old thread, please create your owh thread with your problem. Clearly describe the problem with any error messages you are getting, as well as let us know anything you have personally done to troubleshoot or resolve the problem so we know what you've tried already.

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