Very worried. Supporter unable to play after this long wait? Devs?

I require assistance from someone smarter than I in this matter. I don't need to get into how long I've been waiting for this game, and how eager I am for it to release. But, that's beginning to wane and here is why.

A couple months ago I came to these forums asking for help in regards to a driver issue. I get NO crashes in any other game. All the usual troubleshooting channels have been exhausted. I've reverted back to olders drivers, tried RC drivers, wiped drivers completely and reinstalled. I've done everything. The game will driver crash then go to Windows. Sometimes I can play for 10 minutes and it happens, sometimes it happens within seconds of logging in, sometimes I can play for an hour.

I don't have to tell you how frustrating this is as more intensive games have no issues. MMOs, ARPGs, monsters like Skyrim, it doesn't matter. All other games are fine. Its just PoE that driver crashes, and crashes to Windows.

Incredibly frustrating that I may not be able to play a game I've supported and have been waiting on for a long, long time.

I need technical assistance from someone well versed in this matter. Preferably a dev or someone that knows why a game would turn my computer to mush. This is the last straw, otherwise I fear I'm going to have to just give up.
hi ezra
Last edited by Iconik on Aug 5, 2012, 8:16:12 PM
Post your dxdiag file for folks to see what you have. Can go from there.
Could you be more specific? video card drivers I assume? does it give an error message? or just nothing? is there any notes in event viewer? make model of graphics card. and driver version.
I found his previous thread:

http://www.pathofexile.com/forum/view-thread/34909


He doesn't mention which drivers he's talking about there, either. ;)
A stack trace or some other debug info would be helpful.

Also a lot more specific system info would be useful, like the make and model of your video card.
If you have account problems please [url="http://www.pathofexile.com/support"]Email Support[/url]
+ System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-08-06T00:05:53.000000000Z

EventRecordID 14802

Channel Application

Computer Lullabyte-PC

Security


- EventData

Client.exe
0.0.0.0
501b359a
d3d9.dll
6.1.7601.17514
4ce7b7b3
c0000005
00118820
ed8c
01cd736697582129
C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe
C:\Windows\system32\d3d9.dll
7ca6deb0-df5a-11e1-973d-f46d0461a311


___________________________________________________


Faulting application name: Client.exe, version: 0.0.0.0, time stamp: 0x501b359a
Faulting module name: d3d9.dll, version: 6.1.7601.17514, time stamp: 0x4ce7b7b3
Exception code: 0xc0000005
Fault offset: 0x00118820
Faulting process id: 0xed8c
Faulting application start time: 0x01cd736697582129
Faulting application path: C:\Program Files (x86)\Grinding Gear Games\Path of Exile\Client.exe
Faulting module path: C:\Windows\system32\d3d9.dll
Report Id: 7ca6deb0-df5a-11e1-973d-f46d0461a311


_____________________________________________
hi ezra
d3d9.dll is a directx component.
"
zeto wrote:


Also a lot more specific system info would be useful, like the make and model of your video card.


^^ Please
"People choose the paths that grant them the greatest rewards for the least amount of effort"
Last edited by Aquemini on Aug 5, 2012, 8:47:52 PM
I'm talking about video drivers, guys.

GeForce GTX 560
Current installed Driver: 301.42

This issue has been on 2-3 different driver versions.

Sorry about that. Just mad. Ha.



EDIT: Do you folks really want me to copy/paste the diag? That's going to be a quite a post haha.
hi ezra
Last edited by Iconik on Aug 5, 2012, 8:48:32 PM
Yup
can you go to your motherboard's drivers and see if there is an update to your realteck sound?
Last edited by Swordsbeer on Aug 5, 2012, 9:05:21 PM

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