frequent disconnection

Hi, can someone give me a solution to not disconnect as regularly as I am now? sometimes i can be smooth through the whole day, and sometimes i can disconnect for every minute or so. When i play other games, no matter how lag i am at certain period of the day i will not encounter a disconnection. So i am suspecting some issues. Some of my friends are also experiencing the same problem. Someone please help because i really want to enjoy the game.



I am running at wireless(Wifi)
ign: Shavun / Kalarni / Supmore
Last edited by bok4492 on Apr 30, 2013, 10:18:07 AM
This game isn't very tolerant when it comes to connection stability. You should try playing with a hard-wired connection and see if the problem persists. That would be able to tell you whether it is a general connection issue, or specifically related to your use of Wireless (WiFi) that is causing your problems.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 1 | 555 | 553 | 0 | 11 | 456 | 1 |
| bb116-14-192-1.singnet.com.sg - 34 | 311 | 207 | 270 | 597 | 1012 | 595 |
| 202.166.120.121 - 35 | 338 | 222 | 0 | 622 | 1013 | 597 |
| xe-11-0-0-3400.qt-ar05.singnet.com.sg - 36 | 305 | 198 | 0 | 613 | 1073 | 729 |
| 202.166.119.226 - 37 | 318 | 202 | 277 | 596 | 908 | 584 |
| ae8-0.budweiser.singnet.com.sg - 38 | 318 | 198 | 281 | 600 | 926 | 705 |
| ae1-0.beck.singnet.com.sg - 35 | 309 | 203 | 274 | 600 | 958 | 613 |
| 203.208.191.161 - 36 | 321 | 208 | 281 | 614 | 1115 | 829 |
| 203.208.152.205 - 35 | 322 | 212 | 275 | 604 | 1013 | 589 |
| 203.208.152.74 - 33 | 316 | 212 | 263 | 629 | 942 | 626 |
| 203.208.153.197 - 34 | 305 | 202 | 0 | 644 | 1055 | 627 |
| 203.208.153.193 - 35 | 333 | 217 | 0 | 629 | 1074 | 631 |
| 63-218-211-21.static.pccwglobal.net - 32 | 325 | 222 | 0 | 637 | 958 | 621 |
| ae7.bbr01.eq01.sng02.networklayer.com - 35 | 317 | 207 | 0 | 639 | 1073 | 622 |
| ae7.bbr01.eq01.sng02.networklayer.com - 35 | 303 | 197 | 0 | 641 | 1013 | 627 |
| po2.fcr01.sr03.sng01.networklayer.com - 35 | 291 | 192 | 0 | 642 | 1057 | 626 |
| po2.fcr01.sr03.sng01.networklayer.com - 37 | 295 | 188 | 0 | 643 | 996 | 647 |
|216.12.203.91-static.reverse.softlayer.com - 30 | 320 | 227 | 0 | 639 | 1054 | 622 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
ign: Shavun / Kalarni / Supmore
"
Drakier wrote:
This game isn't very tolerant when it comes to connection stability. You should try playing with a hard-wired connection and see if the problem persists. That would be able to tell you whether it is a general connection issue, or specifically related to your use of Wireless (WiFi) that is causing your problems.



ty for advice
ign: Shavun / Kalarni / Supmore
"
bok4492 wrote:
"
Drakier wrote:
This game isn't very tolerant when it comes to connection stability. You should try playing with a hard-wired connection and see if the problem persists. That would be able to tell you whether it is a general connection issue, or specifically related to your use of Wireless (WiFi) that is causing your problems.



ty for advice



Hey there bok,

Looking at the first 2 points on your trace route:
192.168.1.254 - 1 | 555 | 553 | 0 | 11 | 456 | 1 |
| bb116-14-192-1.singnet.com.sg - 34 | 311 | 207 | 270 | 597 | 1012 | 595 |

There are definitely issues with your connection itself and not just to the servers.

Packet loss between your PC and your modem.
456ms lag spikes.
34% packet loss to your ISP's network, along with 1kms+ spikes.

This is likely due to your wireless connections signal either being poor or interfered with by other devices/networks.
Changing the channel your wifi uses is a good place to start, in terms of troubleshooting/testing things to improve the connection.
"
Henry_GGG wrote:
"
bok4492 wrote:
"
Drakier wrote:
This game isn't very tolerant when it comes to connection stability. You should try playing with a hard-wired connection and see if the problem persists. That would be able to tell you whether it is a general connection issue, or specifically related to your use of Wireless (WiFi) that is causing your problems.



ty for advice



Hey there bok,

Looking at the first 2 points on your trace route:
192.168.1.254 - 1 | 555 | 553 | 0 | 11 | 456 | 1 |
| bb116-14-192-1.singnet.com.sg - 34 | 311 | 207 | 270 | 597 | 1012 | 595 |

There are definitely issues with your connection itself and not just to the servers.

Packet loss between your PC and your modem.
456ms lag spikes.
34% packet loss to your ISP's network, along with 1kms+ spikes.

This is likely due to your wireless connections signal either being poor or interfered with by other devices/networks.
Changing the channel your wifi uses is a good place to start, in terms of troubleshooting/testing things to improve the connection.




Hello Henry,

So all i have to do is change the channel? Cause right now i am perfectly fine. Weird perhaps i shall contact the service provider thanks for the info. Is there anything else that i can do to make my gaming experience better?
ign: Shavun / Kalarni / Supmore
"
bok4492 wrote:


Hello Henry,

So all i have to do is change the channel? Cause right now i am perfectly fine. Weird perhaps i shall contact the service provider thanks for the info. Is there anything else that i can do to make my gaming experience better?


Heya dude,

Changing the channel can help, especially if a neighbour is using Wifi/cordless phone and it operates on the same channel/frequency.

I'd really recommend switching to a cable/ethernet based connection, wireless is not ideal :)
"
Henry_GGG wrote:
"
bok4492 wrote:


Hello Henry,

So all i have to do is change the channel? Cause right now i am perfectly fine. Weird perhaps i shall contact the service provider thanks for the info. Is there anything else that i can do to make my gaming experience better?


Heya dude,

Changing the channel can help, especially if a neighbour is using Wifi/cordless phone and it operates on the same channel/frequency.

I'd really recommend switching to a cable/ethernet based connection, wireless is not ideal :)




thanks for your advice
ign: Shavun / Kalarni / Supmore

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