CANT LOG IN


hello

i am having connection problems and i just don't know what to do

which i cant solve and i want to play :( it started when that mute issue appeared, i got muted and couldn't log in after, got unmuted but the login problem remains



1. i called my internet provider they said everything is alright, nothing at all is blocked.

2. i use a laptop, and it works everywhere, just not at home , at home i cant log in

3. using wireless internet, but tried cable direct. no changes. still cant log in so it not modem

4. ping google 4 lines reply

5. in firewall i alowed all inbound/outbound connections and added tcp ports of pathofexile. no changes

6. winmtr report


|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.254 - 0 | 56 | 56 | 0 | 0 | 2 | 0 |
| No response from host - 100 | 11 | 0 | 0 | 0 | 0 | 0 |
| 82-135-182-4.static.zebra.lt - 0 | 56 | 56 | 5 | 7 | 67 | 5 |
| bbr01.eq01.ams01.networklayer.com - 12 | 36 | 32 | 34 | 37 | 73 | 37 |
| ae1.bbr02.eq01.wdc02.networklayer.com - 0 | 56 | 56 | 113 | 124 | 143 | 114 |
| ae7.bbr01.eq01.wdc02.networklayer.com - 0 | 56 | 56 | 114 | 116 | 143 | 114 |
| ae0.bbr01.tl01.atl01.networklayer.com - 14 | 36 | 31 | 0 | 128 | 148 | 148 |
| ae13.bbr02.eq01.dal03.networklayer.com - 0 | 56 | 56 | 148 | 150 | 178 | 149 |
| ae7.bbr01.eq01.dal03.networklayer.com - 14 | 36 | 31 | 149 | 149 | 152 | 149 |
| ae0.dar01.sr01.dal01.networklayer.com - 0 | 56 | 56 | 148 | 175 | 226 | 181 |
| po1.fcr05.sr06.dal01.networklayer.com - 0 | 56 | 56 | 147 | 149 | 167 | 147 |
|173.192.12.39-static.reverse.softlayer.com - 0 | 56 | 56 | 148 | 148 | 150 | 148 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider



also tried some nod security flush tool, didn't work too

maybe u know what could be the problem? because i was googling already for 3 days and didn't solve anything , would be grateful thank you
Last edited by Bex_GGG on Apr 29, 2013, 5:09:38 PM
Hi there,

Have you tried resetting your IP and router? Please try this and let me know if it resolves the issue.

Kind regards,
Bex
didnt work

restarted my modem. restarted my router

no changes

can only play via VPN with masive lag
If the VPN works, but without the VPN doesn't work, then there is something between you and the server blocking the ports... so either you have a firewall/routing issue, or your ISP is blocking something.

With it working over VPN, I would think that it wasn't something you have on your machine as I would imagine a firewall at your router or on your PC would prevent even the VPN from working/connecting.
Last edited by Drakier on Apr 29, 2013, 4:53:11 PM
i entered all tcp ports associated with POE to windows firewall

not sure what else can block it i am using ESET NOD security center

what should i check to unblock all?

I don't know if it's windows firewall doing it, or your router with possible firewall (most do), or your ISP.. it's hard to say. It's especially odd that it works fine over VPN but not on a regular connection. Usually the only times this happens that I've seen consistently is with college campus networks and dorm connections where they might block certain ports, etc. Something beyond the control of the PC running the game and deeper into the network. VPN fixes those as well in most cases.
Situation has been resolved :)

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