account stolen

Hi Grobnak,

I'm so sorry to hear about your account being hacked. Unfortunately there is no way that we can restore your items. I strongly recommend that you change the password of your Path of Exile account and the associated email to separate complex passwords that are not used for any other accounts.

Chris has also written a long post regarding our Account Security & Theft policy:

http://www.pathofexile.com/forum/view-thread/115464/

There is also an update to this found here:

http://www.pathofexile.com/forum/view-thread/172532

I strongly recommend reading through them to find out common ways players have their items stolen, how they can keep safe and what we're doing to make it safer for them. It also explains why we have a policy of no item restoration.

If you have any further issues or questions please feel free to contact us at "support@grindinggear.com"

Kind regards,
Bex