donation explose a lot of trouble but...
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I would like to thank you for the way you are handling this situation. You have performed like no other company I know of.
I had two holds on my account but after 10 minutes they were removed. You guys rock. I would gladly pay for this game. We (I) trust you will have everything dealing with everyone's bank accounts resolved soon. I would imagine your office is pretty chaotic right now, but I thank and am impressed by your diligent work. Sorry for my bad English. I am French Canadian. English is not my primary language ... thank for translate... Last edited by krronos on Apr 4, 2012, 9:52:39 PM
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Edit: NP.
Last edited by tEtna on Apr 4, 2012, 9:55:38 PM
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Haha. Thanks for the translation, tEtna.
Forum Sheriff
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Yeah, I ended up with multiple pending transactions on my account due to the 405 error, but GGG was swift in getting them credited back.
Keep up the great work guys. | |
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Similar thing happened to me. Within an hour everything was corrected. Excellent Customer Service.
Last edited by dlobrecht on Apr 4, 2012, 10:10:59 PM
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Really is amazingly good customer service. I've encountered problems like this in the past with other game companies and I have never seen such a quick and efficient response as we just witnessed with GGG.
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