Game Crashes when entering portal.

So whenever I use the portal skill or use a portal scroll, upon entering the portal the game instantly crashes.
No error whatsoever pops up after that so I have no idea what's wrong.

UPDATE: Sometimes when I enter through normal map portals, it can also crash, the crash doesn't happen 100% of the time.
Last edited by iKatarina on Feb 18, 2019, 7:00:28 AM
Last bumped on Feb 18, 2019, 1:52:49 PM
can you define "crash"?

does the client close? does it return you to the login screen?

if the client crashes and you restart the client, are there still portals? are these portals accessible?

the client has a logfile in ../POEInstallDir/logs/client.txt does it tell you something?

age and treachery will triumph over youth and skill!
Last edited by vio on Feb 18, 2019, 10:16:02 AM
Greetings,

I'm experiencing the same issue. It started just today.

So the crash that I get is that the game just shuts down, completely.

Also, I took your advice checking the logs, nothing there at all.

Update:
Seems like I don't get the crashes if I run the game in fullscreen mode.
Update 2:
The fullscreen mode doesn't solve the issue I'm afraid.
Last edited by theHoid on Feb 18, 2019, 12:59:37 PM
"
Greetings,

I'm experiencing the same issue. It started just today.

So the crash that I get is that the game just shuts down, completely.

Also, I took your advice checking the logs, nothing there at all.

Update:
Seems like I don't get the crashes if I run the game in fullscreen mode.
Update 2:
The fullscreen mode doesn't solve the issue I'm afraid.


are there entries in the windows application logs? just out of personal interest, if there are entries, ggg gets them automatically too.
age and treachery will triumph over youth and skill!
"
vio wrote:
"
Greetings,

I'm experiencing the same issue. It started just today.

So the crash that I get is that the game just shuts down, completely.

Also, I took your advice checking the logs, nothing there at all.

Update:
Seems like I don't get the crashes if I run the game in fullscreen mode.
Update 2:
The fullscreen mode doesn't solve the issue I'm afraid.


are there entries in the windows application logs? just out of personal interest, if there are entries, ggg gets them automatically too.


Yeah, there are some logs regarding "KERNELBASE.dll"

I'm going to try a reinstall and see if the issue still persist.

Update: it's been a couple of hours now, no crashes so far. Havn't done anything to stop it - just stopped.
Last edited by theHoid on Feb 19, 2019, 2:22:40 PM

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